Developing and implementing front-end components for AI-powered solutions using React, Next.js SSR, CSR, Docker for scalable deployments, and data visualization libraries. I'm actively contributing to the digitization of Tuiyo Cooperative's dairy value chain by building user interfaces that leverage real-time data visualization and streamlined processes. This project aims to improve transparency, efficiency, and farmer support within the cooperative. Specifically, I'm focusing on building interactive dashboards that provide farmers with greater visibility into milk collection data. This improved transparency is expected to lead to a significant increase in farmer engagement and potentially a 68% rise in milk production.

Responsible for developing and launching a modern corporate website for Quickmart that generated an average of 22,000+ additional visits per month and raised the visibility of the company. I oversaw the concept mock-up and wire-frame design, which led to a 35% increase in client satisfaction. I translated over 30 designs and wire-frames into high-quality code using HTML, CSS, and JavaScript, incorporated with a CMS.

As an ICT Assistant Administrator, I was responsible for providing remote technical support and troubleshooting for staff, implementing regular maintenance and optimization techniques on network servers, and managing vendor relationships for Citrix infrastructure. My efforts led to an 85% resolution rate within 9 minutes, a 70% improvement in application speed, and a 20% growth in remote staff performance, while also ensuring the smooth running of the company.

As an Information Systems Trainer in Bangalore, India, I was responsible for training a team of 14 staff members on operational processes of electronic transfers across Africa. By deploying a hands-on training approach, I was able to improve the team's understanding of the system and increase efficiency, resulting in a reduction in delivery time by 1 week and an improvement in customer satisfaction.

As an Operations Officer, I was responsible for identifying and implementing solutions to improve service delivery and customer satisfaction. By collating and querying data extracts for different metrics, I was able to remove redundant processes resulting in a 65% improvement in service delivery. Additionally, I automated repetitive manual tasks using scripting languages, which saved the department over 200 hours of manual effort each month, resulting in an improvement in efficiency

• Offered Technical support to system users and administrators over the telephone, through e-mail and through remote connection using VNC or remote desktop to resolve software issues within a specific remote PC or laptop.• Maintained the Banks' Network infrastructure through regular monitoring of the network servers, switches and routers and resolved any arising issues within it.• Configured and tested any new Hardware and software before its deployment.• Traveled to Branches to execute installations of Bank systems, Deployment of New hardware like Kyocera printers, Avaya phones and troubleshooting existing software issues experienced by the staff at the particular Branch.• Installed custom Windows on desktops and configuration of Windows Server operating systems (2003 & 2008 R2) on Servers within the Datacenter.• Assisted the Network manager with support requests emanating from the staff at Branches within the East Africa region and the main hub at Chennai, India.• Ensured computer hardware complied with health, safety and security regulations.• Applied Software patches and updates as per Bank Group policies and procedures.