Configure and maintain in-house hardware and software.Configure servers, workstations, Android devices, etc to fulfill customer orders.Internal and external phone support.Hardware repair.Remote Server implementations and domain migrations.Assist with maintaining internal network.

Work with all new hires by setting up profile information including various user names and passwords.Create new users via Active Directory.Create ID Badges for new and current employees using Asure ID software.Troubleshoot networking issues such as PC's unable to connect, down printers, etc.Running and terminating new voice and data lines. Responsible for the pricing and ordering of new toner for various printers.Close working relationship with Canon Business Solutions when it comes to those contracted products.Familiarity with the Toshiba brand of phone systems.Responsible for monitoring the company help desk using the program, Spiceworks.First line of support for all internal technology issues.Document, spreadsheet, and PDF editing\creation.Member of the Safety Committee January 2012-PresentWorkplace Safety Committee Chairman: August 2015 - PresentMaintain records of customer complaints.Provide support for satellite offices in Bridgeville, Erie, Harrisburg, and New York.