I am a SDR at Lift Local where I use cold outreach to connect with insurance agents across the country in order to help them uncover more productive conversations that they can use to identify quotes, upsell opportunities, and retention opportunities.

- Lead Generation and Client Acquisition: Utilized both online social media platforms and in-person networking to generate leads and establish a steady stream of clients.- Client Consultation and Needs Assessment:Met with clients to discuss their vision and requirements for photo and video projects, ensuring a clear understanding of their needs and expectations.- Customized Visual Solutions: Designed and executed tailored photography and videography solutions, ranging from real estate portfolios to fashion and modeling shoots, delivering high-quality content that met client specifications.- Effective Communication:Maintained clear and professional communication with clients throughout the project, providing updates and addressing any issues or changes promptly.- Negotiation and Contract Management:Negotiated project terms and contracts, including pricing and deliverables, to secure agreements that aligned with both client needs and business goals.

- Proficient in cold calling, cold outreach, and prospecting strategies.- Experienced in handling objections using empathy, discovery questions, and value selling.- Conducted customer discovery to uncover pain points and schedule customer demos.- Learned top-performing sales strategies including: Time blocking, the “White Glove Treatment”, Customer Follow-up, etc.- Created personalized emails and LinkedIn messages using company research & personalization.- Mastered principles of being purpose-driven (finding your WHY) and taking extreme ownership over results.

- Enhanced Guest Satisfaction: Delivered exceptional service by promptly addressing and resolving guest needs and concerns, ensuring a memorable experience for each visitor.- Upselling and Revenue Growth: Successfully upsold rooms and amenities, contributing to increased hotel revenue and guest satisfaction.- Reservations Management:Handled reservations and special requests with accuracy, coordinating with various departments to ensure guest preferences were met.- Issue Resolution: Acted as a primary point of contact for resolving guest issues and complaints, demonstrating strong problem-solving skills and a commitment to guest satisfaction.- Effective Communication:Managed incoming phone calls and inquiries, providing timely and accurate information to guests and potential clients.

- Customer Relationship Management: Fostered strong guest relationships by providing personalized service, addressing inquiries, and ensuring a welcoming and comfortable experience, enhancing overall guest satisfaction.- Solution-Oriented Communication: Tailored recommendations for local activities and dining options, demonstrating an ability to understand and meet diverse customer needs.- Operational Efficiency:Managed check-in and check-out processes efficiently, contributing to streamlined operations and high-quality guest experiences.- Problem Resolution: Addressed and resolved guest concerns promptly, showcasing strong problem-solving skills and the ability to handle complex situations with professionalism and tact.- Cross-Selling and Upselling:Recommended additional services and amenities to enhance guest stays, reflecting a capacity for upselling in a sales environment.

- Lead Generation and Acquisition: Conducted door-to-door outreach to identify and generate leads, successfully building a robust pipeline of potential clients interested in home solar systems.- Customized Sales Planning: Developed and presented tailored solar solutions to homeowners, assessing their energy needs and creating personalized plans to transition to solar energy.- Client Engagement and Consultation: Engaged with clients to discuss system options and terms, effectively addressing their questions and concerns to facilitate informed decision-making.- Process Management: Oversaw the entire sales process from initial consultation to final installation, ensuring seamless execution of lien documentation and system installation.- Sales Conversion: Achieved high conversion rates by effectively communicating the benefits of solar energy and guiding clients through each step of the installation process.