Responsible for developing a positive customer experience and fostering healthy working relationships.Servicing business clients & customers by taking full advantage of products, drive sales by influencing product upgrades, manage and sustain streamlined communication with customers.

Over 10 years of Agriculture sales analysis and support for Winfield United. Responsible for deploying sales enablement initiatives and help drive success for our sales managers, retailers and other internal stakeholders. Led the creation and testing of multiple enterprise-wide accessible, scalable process improvement solutions. Built and implemented organizational analytics and insights to discover additional marketing opportunities. Owned and facilitated sales programs to the member‐owner, facilitates product ordering and forecasting, and manages execution of other sales activation activities. Manages marketing program participation over a region of 11 customers & retailers.

Customer Logistics Liaison | Land O’Lakes – Dairy Foods | May 2018 – Present• Provides direction and coordination of cross-functional resources throughout the order life cycle.• Leads resolution of order specific logistics issues by managing execution of service exceptions with Warehousing, Transportation, and our Product Deployment teams.• Delivers direction and clarity to fulfill customer expectations while appropriate cost and quality measures are made.• Leads decision making and coordinates collaborative choices to ensure timely and accurate resolutions.• Collaborates and negotiates with internal and external customers and supply-chain partners to manage service while balancing cost and quality across all segments.

• Constructed business process/system documentation on business applications, while training and on-boarding over 65 sales staff members.• Provide training and education to new and existing sales members as necessary on internal and customer facing system applications.• Expert and first line of support for the sales team on all Winfield systems and applications.