Leading and motivating members through their workouts. Helping members set and achieve fitness goals. Ensure members used correct technique, and offered corrections if they’re unable to execute movements.

Built relationships with students and answered questions regarding degree requirements, enrollment, and admissions. Achieved initial contact with a prospective students, and continue to counsel and educate them through the entire enrollment process. Guided students through registration, ordering books, and financial aid issues. Interviewed prospective students to determine their backgrounds, goals, and objectives; Maintained contact with applicants utilizing all available communication tools to ensure completion of the application and to increase yield of accepted students. Assisted new teammates with assimilating to the demands of being an Admissions Counselor. Met and exceed quality student service interaction standards to ensure student retention and University standards of excellence. • Managed dozens of students every semester ensuring their financial aid, books, and other services • Received Directors Choice Award from 2014-2016 • Earned 100% Student Satisfactory Rating 5 straight semesters • Scored 100% Satisfactory Rating among Active Duty Military & Military Veterans • Helped develop programs and tools to empower Admissions Counselors self-sufficiency

Qualified and processed customer rentals with great accuracy and attention to detail. Professionally sold optional services, vehicle upgrades, and other products. Achieved personal sales goals while supporting the goals of the company. Ensured a positive customer experience in an effort to keep Hertz atop its industry. • Ranked in Top 10 nationally in Customer Service Rating in 2012 • Helped Tampa location reach top 25 national ranking among in North American.• Leader in coverage upgrades for 2 quarters

Monitored proper lifting form and technique for all of Men’s Basketball, as well as ensure proper use of equipment. Coordinated with Coaches to self-evaluate our season’s progress to ensure we are meeting our own goals. Assisted the Head Coach with generating and planning our practice schedules. Assisted the Head Strength & Conditioning Coach with creating player specific strength and flexibility regiments for all men’s basketball players. Called prospective players, their coaches, and parents to create potential meetings and build interest in the university. Evaluated talent and skill of prospective players to see if they will be the right fit for our program. Helped develop a winning culture and mentality within our Men’s Basketball team.

Analyzed client’s squat profile to determine limitations to range of motion, muscle imbalances, and previous injuries. Tracked the progress of a client’s fat loss, muscle imbalance rectification, increase in range of motion. Thoroughly explained weighting form and concepts, and ensuring clients maintain a high standard of technique. Tracked inventory of dumbbells, and help maintain upkeep of all equipment. Maintained a high level of encouragement for clients, and establish positive working relationships with clients. Responsible for building and maintaining referral business for the club. Managed all facets of memberships, up to and including cancellations. Perform facility tours for new members. Thoroughly explained all details involved with new customer agreements. • Lead company in total sales for 3 Quarters • Lead Hyde Park location in sales for 5 quarters • No inventory leakage with weight equipment • Trained new sales consultants

Oversaw accounts receivables, processed store payments, bill collection, and managed all store accounts. Managed several employees’ daily tasks to ensure the store ran efficiently. Ensured proper customer service for all customers (D.I.Y’s and large accounts). Responsible for tracking inventory. Possessed the skills necessary to generate sales, as well as increase the dollar amount spent per customer, with proper knowledge of necessary products. • Promoted to Assistant Manager after only five weeks in the Management Training Program. • Opened more than 150 new homeowner and contractor accounts. • All stores managed turned profits each quarter I over saw