Alexander Ducate Email & Phone Number

Jacksonville, NC, US

North Carolina, United States

Raleigh, North Carolina, United States

Midland, Texas, United States

• Helped in the process of deviating a wellbore along a planned course from a starting location to a target location, both defined with a given coordinate system.
• Diagnosed, troubleshoot and resolved a range or software, hardware and connectivity issues in the field.
• Partnered with Tier II help desk based in US remote locations to resolve complex problems that required technical escalation.
• Provided detailed descriptions of issues in trouble ticketing system and followed up diligently to ensure swift resolutions.

Puerto Rico

• Acting as Vehicle Commander (VC) primary responsibilities included coordinating, storage and transportation of fuel and fuel assets.
• Utilized IT to optimize transport procedures.
• Troubleshoot existing network issues and maintain network connectivity throughout entire operation.

Austin, Texas, United States

• Aided in development of course curriculum resulting in creating a standard for all entry level employees.
• Aided in developing and implementing marketing strategies for the company’s social media sites (Instagram, Facebook, LinkedIn, and YouTube)
• Optimized SEO by aligning it with company’s overall social media plan.

Atlanta, Georgia, United States

• Aided in developing and implementing marketing strategies for the company’s social media sites (Instagram, Facebook, LinkedIn, and YouTube)
• Developed relevant content topics to reach company’s target audience through social media.
• Collaborated with marketing, sales and customer service to monitor and ensure brand consistency.

Houston, Texas, United States

• Helped in the process of deviating a wellbore along a planned course from a starting location to a target location, both defined with a given coordinate system.
• Record operational data and complete relevant job documentation using database software– to include field ticket, daily report, equipment performance report, survey calculation reports, logs for tool/equipment run times.

Camp Lejeune, North Carolina, United States

• Highest Rank Attained - Sergeant E-5- Target Acquisition Platoon Team Leader:
• Responsible for emplacement and maintenance of the advanced field artillery tactical data system (AFATDS).
• Typical duties included preparation of fire direction computation, performance of detailed survey operations utilizing DOD approved software and the conversion of data.
• While assigned to HQ BTRY S3, gained extensive knowledge in IT Helpdesk role.- Ground Counter Fire System Team Leader:
• Responsible for emplacement and maintenance of Iraq’s Initial GCFS system.
• Supervised all operators and system to include regular hardware and software maintenance.

Bachelor'S Degree, Computer And Information Science

Associate'S Degree, Network And System Administration/Administrator