- Provide administrative and operational support to ownership and manage all lower staff.- Coordinate the hiring and training of 30+ employees and manage around 12-15 staff members daily. - Ensure open lines of communication between kitchen staff, waitstaff, bar staff, and ownership for an efficient and effective restaurant structure.- Create and maintain staff schedules by assessing requirements for shift coverage based on the needs of the business. - Schedule and receive deliveries for products ensuring the accuracy of orders. - Budget management responsibilities include an on average daily revenue of $8000. - Act as a motivating leader to staff to constantly improve and exceed customer exceptions. - Daily tasks include food preparation, serving, collecting payments, handling the cash register, maintaining supplies, providing customer service, training new employees, and managing customer relations.

- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude. - Managed orders and accompanying financial transactions.- Acted as the first point of contact regarding customer feedback and negotiated resolved customer concerns. - Performed liaison duties between general managers and customers to ensure consistent and on-brand responses. - Compiled nightly sales numbers and profits and accurately completed accounting tasks.

- Began as a cashier and was promoted to sales associate after 9 months and then sales specialist shortly after. - Valued customer needs and made knowledgeable recommendations for merchandise based on product knowledge.- Created and maintained relationships with high-value customers.- Organized quotes for custom and non-custom doors and windows.- Restocked and arranged inventory for appealing and organized displays.- Ranked number one overall Northern San Diego county district for sales performance 2 years in a row.- Exceeded sales goals by more than 50% every quarter and completed the largest sale in the region worth $250,000.- Nominated multiple times by customers and fellow associates for superior service.- Used CRM system to manage customers and specialized orders.