Alexander Eberhardt Email & Phone Number

Santee, California, United States

- Provide administrative and operational support to ownership and manage all lower staff.- Coordinate the hiring and training of 30+ employees and manage around 12-15 staff members daily. - Ensure open lines of communication between kitchen staff, waitstaff, bar staff, and ownership for an efficient and effective restaurant structure.- Create and maintain staff schedules by assessing requirements for shift coverage based on the needs of the business. - Schedule and receive deliveries for products ensuring the accuracy of orders. - Budget management responsibilities include an on average daily revenue of $8000. - Act as a motivating leader to staff to constantly improve and exceed customer exceptions. - Daily tasks include food preparation, serving, collecting payments, handling the cash register, maintaining supplies, providing customer service, training new employees, and managing customer relations.

San Diego, California, United States

Santee, California, United States

- Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude. - Managed orders and accompanying financial transactions.- Acted as the first point of contact regarding customer feedback and negotiated resolved customer concerns. - Performed liaison duties between general managers and customers to ensure consistent and on-brand responses. - Compiled nightly sales numbers and profits and accurately completed accounting tasks.

San Diego, California, United States

- Began as a cashier and was promoted to sales associate after 9 months and then sales specialist shortly after. - Valued customer needs and made knowledgeable recommendations for merchandise based on product knowledge.- Created and maintained relationships with high-value customers.- Organized quotes for custom and non-custom doors and windows.- Restocked and arranged inventory for appealing and organized displays.- Ranked number one overall Northern San Diego county district for sales performance 2 years in a row.- Exceeded sales goals by more than 50% every quarter and completed the largest sale in the region worth $250,000.- Nominated multiple times by customers and fellow associates for superior service.- Used CRM system to manage customers and specialized orders.

Bachelor'S Degree, Economics

Associate'S Degree, Economics

Education record