• Devise, communicate, and own strategy and vision for the product portfolio• Develop roadmap that achieves business outcomes through customer impact• Prioritize and manage product backlogs, ensuring timely delivery of key features and enhancements• Collaborate with cross-functional teams to define requirements, coordinate resources (e.g., development, design, legal), and guide the team through critical milestones

• Own Strategy, Vision, and roadmap for products• Collaborate cross-functionally with engineering, design, and client partnerships to define, ship, and improve products• Identify point of views on product direction and positioning via competitive analysis• Evangelize products and opportunities to the wider organization• Provide technical leadership across the company and account• Connect with internal and external stakeholders and partners to identify potential opportunities for Product ideation or product improvement• Migrated affiliate attribution program for fortune 100 client to new partner and engine (55+ million per year in revenue)• Migrated mortgage rate engine from internal process to external real-time vendor, and implemented automated QA checks for end-to-end process validation• Improved internal requirements process and Jira workflows by creating and implementing frameworks and process changes

• Led platform migration from on premise data center to Google Cloud Platform (GCP), overseeing budget, timelines, and requirements through migration roadmap.• Collaborated with clients as a strategic partner to translate their business needs into innovative technology solutions that aligned with their overall goals.• Delivered a scalable real-time record activation system for a major financial institution and their partners, resulting in a more efficient and streamlined customer experience.• Managed complex technical projects across multiple teams, ensuring successful delivery of solutions that met business objectives and customer needs.• Established data governance policies and procedures for clients, ensuring compliance with industry regulations and best practices.• Developed and implemented frameworks to optimize data quality, accuracy, and accessibility, resulting in increased customer satisfaction and business growth.

• Created design specifications and technical architecture for client solutions• Designed and developed database solutions based on functional requirements• Designed and implemented custom data integrations with third party data sources and proprietary multichannel digital marketing platform, Bridgetrack (www.bridgetrack.com)• Identified, created and validated test cases• Consulted with business users to design effective solutions across cross functional teams• Implemented database solutions that meet expected quality standards• Design and implement custom database processes• Interacted with end users to gather, document, and implement business requirements• Designed and developed database schemas and database objects based on design specifications and business requirements• Validated report data and investigated data discrepancies• Worked with application engineers and business users to troubleshoot and correct data issues• Programmed data retrieval and update logic for proprietary email marketing application• Set up, tested, and deployed clients' e-mail marketing campaigns using proprietary application• Resolved client issues, proposed solutions and escalated to the appropriate point of resolution

• Interacted with end users to gather and document business requirements. • Designed and developed database schemas and database objects based on design specifications and business requirements • Validated report data and investigated data discrepancies.• Worked with application engineers and business users to troubleshoot and correct data issues • Programmed data retrieval and update logic for proprietary email marketing application• Set up, tested, and deployed clients' email marketing campaigns using proprietary application.• Resolved client issues, proposed solutions and escalated to the appropriate person to the point of resolution.

• Maintained client relationships• Managed projects across multiple companies/teams• Managed and maintained network operations & security• Designed and Implemented network applications & physical connectivity• Created documentation & policy• Exchange Server Administration• SharePoint Site Administration• Researched and implemented hardware/software upgrades for all clients according to systems and needs• Extensive customer service experience with clients• Trained users on new software/hardware/processes