Actively sources and screens qualified candidates for various job orders using job boards, applicant tracking systems (ATS), and company websites.Manages a diverse range of requisitions across Telecommunications, Engineering, Finance, and IT sectors.Conducts thorough phone interviews to assess candidates' qualifications, availability, and compensation expectations; maintains detailed interview documentation.Proactively recruits passive candidates through strategic outreach, including phone calls, emails, and relationship-building efforts.Collaborates directly with hiring managers from startups to major enterprises such as Microsoft, T-Mobile, Trueblue Inc, NHL, 343 Industries, Amazon, Turn10, Symetra Financial, and F5 Networks.

Managed full recruitment life cycle, including requirement gathering, sourcing, screening, interviewing, and extending offers, specifically for the US and Singapore market.Collaborate with Hiring Managers and Leadership to align recruitment strategies with business objectives and exceed hiring targets.Innovate and implement effective sourcing strategies tailored to the competitive US talent market.Conduct thorough candidate assessments using structured interviews, technical evaluations, and behavioral questioning.Build and maintain a robust candidate pipeline, leveraging networking and branding efforts to attract high-caliber professionals.

Develop and implement recruiting strategies to attract top talent for complex software roles in the U.S. market.Collaborate closely with hiring managers, providing consultation and influence to foster strong partnerships, while sharing equal responsibility for talent acquisition and growth.Work with hiring managers and leaders to craft customized recruiting strategies, focusing on identifying niche talent within a limited talent pool.Utilize hiring data to continuously improve the effectiveness of recruitment efforts and candidate quality.Enhance employee experiences by creating thoughtful onboarding and socialization processes that boost productivity and engagement for all new hires.Regularly update stakeholders on search activities and fulfill ad hoc requests for historical data.Support the team by performing additional duties to ensure collective success.

Timely review of applicants who have applied via the applicant tracking system.Sourced candidates via resume databases and networking sites using basic Boolean search language.Utilized proprietary software for establishing candidate searches, executing mobile and email campaigning to talent communities.Identified perceived difficulties with searches and research solutions by collaborating with the recruitment team.Proactively and regularly communicated the status of each search.Reached out and connect with sourced leads to assess fit and interest in open positions.Developed interview schedules to ensure qualified candidates are evaluated.Completed phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements.Evaluate candidates against position requirements.Provide research support to the recruitment team, including market or salary data.Assisted with administrative tasks.Updated candidate statuses in the appropriate recruitment systems (Applicant Tracking System, proprietary systems, etc.).Effectively communicated with candidates via phone or video.Ability to support multiple client accounts at one time.Other duties as assigned.

Performed Intake calls with hiring and account managers to identify their needs.Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.Conducted phone interviews to pre-screen candidates, verifying qualifications, availability, and compensation requirements; documents these interviews.Set up interviews between candidates and hiring managers.

Responsible for the day-to-day supervision of a group of associates including work and attendance monitoring.Effectively coached associates on their performance on a regular basis to ensure performance metrics are achieved.Identified performance related issues, develop an action plan for improvement, implemented corrective action, up to and including termination of employmentEnsured service delivered to our customers meets contractual Key Performance Indicator (KPIsCommunicate expectations to employees and provide timely updatesProvide subject matter expertise on call handling.Conducted Team Meetings to ensure expedient communication of relevant information and as an open forum for input.Stayed current on internal work processes, policies, and procedures.