Alexander Ferry Email & Phone Number

London, Gb

London Area, United Kingdom

1. Spearheaded Development of Organization-Wide HR Dashboards: Led the creation and implementation of comprehensive HR dashboards, providing in-depth analysis on employee progression, retention rates, and career trajectories. This initiative enabled data-driven decision-making and strategic workforce planning across the organization.2. Innovative Leadership on LMS Dashboard: Championed the design and rollout of a cutting-edge Learning Management System (LMS) dashboard. This tool tracked… Show more 1. Spearheaded Development of Organization-Wide HR Dashboards: Led the creation and implementation of comprehensive HR dashboards, providing in-depth analysis on employee progression, retention rates, and career trajectories. This initiative enabled data-driven decision-making and strategic workforce planning across the organization.2. Innovative Leadership on LMS Dashboard: Championed the design and rollout of a cutting-edge Learning Management System (LMS) dashboard. This tool tracked mandatory training completions, monitored course interest trends, and analyzed Equity, Diversity, and Inclusion (EDI) statistics, enhancing learning management and compliance.3. Effective Line Management of Data Analyst: Directed and mentored a Data Analyst, fostering professional growth and ensuring high-quality deliverables. This role involved overseeing data projects, setting clear objectives, and supporting the analyst in achieving their career development goals.4. Pioneered KPIs and Introduced Machine Learning in HR Analytics: Launched new Key Performance Indicators (KPIs) and integrated advanced machine learning techniques into HR analytics. Show less

Greenwich, England, United Kingdom

1. Project lead on the end-to-end implementation of new housing management software for over 300 staff. This has involved:a. Procurement and configuration of the chosen software as project manager.b. Direct training of all staff on how to use the software and creating training guides, videos and one to one training of “champions” to support the service.c. Guidance provided to senior management on implementing new performance management measures.d. Key achievements include:i.… Show more 1. Project lead on the end-to-end implementation of new housing management software for over 300 staff. This has involved:a. Procurement and configuration of the chosen software as project manager.b. Direct training of all staff on how to use the software and creating training guides, videos and one to one training of “champions” to support the service.c. Guidance provided to senior management on implementing new performance management measures.d. Key achievements include:i. 40% reduction in admin, resulting is over 27,000 working hours savedii. Significant improvement in quality of government data submissionsiii. Improved turnaround of temporary accommodation units through specialised reportsiv. Reduction in staff caseloads of 20%2. Mass data collection and analysis of temporary accommodation and homelessness data to inform decisions and improve data recording techniques.3. Line management of an apprentice involving 121’s, development meetings, IT training and more.4. Implemented an industry leading homelessness dashboard using Power BI5. Received a “Director Commendation” for exceptional achievement in the workplace and was shortlisted for “Best Progression by an Apprentice” at the London Council's Apprenticeship Awards 2023. In November 2023 I won the staff award for improvement and innovation. Show less

Greenwich, England, United Kingdom

I started in the Customer Access Team, supporting those threatened with homeless by providing advice and support over phone, email and face to face. Shortly thereafter, I began to work in the performance and development team, leading projects, assisting with HCLIC submissions and proving training to staff. I have worked across the council on projects to improve the information we provide to residents, reduce waiting times and improve productivity through performance management data.Key… Show more I started in the Customer Access Team, supporting those threatened with homeless by providing advice and support over phone, email and face to face. Shortly thereafter, I began to work in the performance and development team, leading projects, assisting with HCLIC submissions and proving training to staff. I have worked across the council on projects to improve the information we provide to residents, reduce waiting times and improve productivity through performance management data.Key Achievements1. Developed an online approach form, from initial research through to design and implementation. Over 80% of those who approach the council's homelessness service now use our online form.2. Creation of training guides to assist with operating our housing software and training classes held to show improved ways of working.3. Three procedures created - two of which are in use with the last awaiting management approval4. Led the replacement of all web content5. Led the collection of 500 pieces of feedback on the service's performance6. Spearheading the use of Power BI and SharePoint and working with the Data Team to automate dashboard creation. Show less

London, United Kingdom

Working within the sales team at David Lloyd Beckenham involved: Managing a database of leads, delivering excellent customer service and sales performance, supporting the training of new staff and hitting consistently challenging targets to grow the member base.Key achievements:1. Staff award for "Best Sales and Membership"2. Consistently hitting challenging targets3. Achieving over 100 membership sign-ups, in a given month, on 3 separate occasions in just over a… Show more Working within the sales team at David Lloyd Beckenham involved: Managing a database of leads, delivering excellent customer service and sales performance, supporting the training of new staff and hitting consistently challenging targets to grow the member base.Key achievements:1. Staff award for "Best Sales and Membership"2. Consistently hitting challenging targets3. Achieving over 100 membership sign-ups, in a given month, on 3 separate occasions in just over a year.4. Setting up the only corporate membership package between 2018-2021, achieved through neogtiation and consistent communication with the company chief executive. Show less

Data Visualisations With Python

Level 3, Housing

Education record

Education record