I deal with all technical support in our building, Peripherals, Networks, Active Directory, Printers, Phone,Laptop and Desktop deployment, reading Palo Alto firewall alerts and check devices accordingly.

I am help desk IT for Cricket Wireless. We receive calls about technical issues for Ingenicos, Aktivate, iqmetrix and Windows PCs. We also troubleshoot networks such as Firewalls, Checkpoints, Switches and com box’s. We also install and troubleshoot Full size printers, Till tape printers and cloud printers. All while communicating with the store advocate in a friendly and appropriate tone.