Alexander Hamrick Email & Phone Number

Washington Court House, Oh, Us

West Chester, Ohio, United States

Washington Court House, Ohio, United States

I helped customers find games, checked them out, hit sales goals every quarter, did basicstore maintenance, online order fulfillment, data keying, distro processing, and inventorymanagement, made the schedule, and acting site manager of the store•• Handled problem guests by communicating directly with general manager or calling police.• Stayed knowledgeable about local events and informed guests.• Greeted and assisted guests with variety of inquiries, promoting service standards.Handled payment processing and provided customers with receipts and proper bills andchange.•• Greeted walk-in and phone guests, determining interests and needs.Balanced accounts and conducted nightly audits to maintain PCI compliance and reportingstandards.•Promoted high level of guest satisfaction through genuine, enthusiastic and friendlyinteractions.•Answered phones to respond to customer inquiries and transferred calls to appropriate staffmembers.•• Invited guests to join loyalty programs and special promotions to stay connected.• Welcomed large volume of guests and improved overall customer service.Cultivated professional relationships with guests, improving customer retention throughcoordinated service.•• Identified issues and established facts to produce practical decisions and solutions for guests.

Washington Court House, Ohio, United States

Greeted walk-in and phone guests, determining interests and needs, welcomed large volume of guests and improved overall customer service, invited guests to join loyalty programs and special promotions to stay connected, and Identified issues and established facts to produce practical decisions and solutions for guests.

Washington Court House, Ohio, United States

Cleaned store from the front to back door, drove the scrubber through the whole store,consolidated pallets with a forklift, and light technical maintenance.