Oversee product, integrations, solution engineering and product marketing. Building communication infrastructure for Web3 serving 60+ decentralized finance / crypto companies and 30+ blockchain networks, including Coinbase Wallet, Injective and GMX.

Head of Product for a stealth global payments startup. Built the product from slides to a fully functioning foreign exchange payments app.HSBC Ventures builds and launches new businesses from 0-1.

#2 employee at the Digital Bank (Velobank.com); built the people, process and tech capabilities from a start up (Velo by East West Bank) to a global digital banking leader. Responsible for all growth and revenue driving digital products, including banking-as-a-service and product partnerships. Led international expansion:- Digital bank roll out to U.S., China, Hong Kong and Taiwan- Global branch rollout, training and change initiatives driving 25% of digital bank depositsOwned Digital Bank roadmap, with a strong P&L commercial mindset:- Product responsibilities include strategy, roadmap, onboarding, enterprise business unit integration and digital sales, MarTech, digital analytics, CX measurement, self-service/bot, production support- Managed monthly product and technology release scope and multi-year business/technology planning across Product Management, Technology, Operations, BSA; achieving on-time monthly technology releases- Led digital enterprise transformation including integrating Mortgage, Wealth and Relationship Banking offerings into digital banking and championing digital banking to enterprise stakeholdersBuilt a new growth capability from the ground up to accelerate customer acquisition, deposit growth and share of wallet. Re-focused staff across Product Management, Technology, Marketing and Digital AnalyticsAs customer strategy head, dramatically increased fee income and reduced cost to serve by optimizing pricing, fees and balance requirements Automated servicing capabilities, including chatbot / live chat, personalized FAQs / videos and defined digital servicing operating model to enabling staff to 4x customers served without impacting headcount

#2 employee and Product Management and Strategy leader at Velo by East West Bank (www.velobank.com). Built and launched a new mobile / digital bank targeting global consumers looking for U.S. banking services.Velo by East West Bank® is a global digital banking service owned by East West Bank, one of the largest independent banks headquartered in Southern California (NASDAQ Symbol: EWBC). It is a fast, easy, and safe way for consumers to access premium financial products and services, as well as a source of useful tips and insights to connect customers to emerging opportunities. As a premier bank focused on the United States and Greater China markets, Velo is committed to building a financial bridge for our global customers’ cross-border needs.

Co-authored PwC’s Digital Banking Transformation go-to-market playbook, pitched the playbook to clients and partners and executed the playbook as an operator when moving to East West Bank.Client engagements included: • Product & Go-To-Market Strategy for >$150M FinTech: refreshed the FinTech vendor’s product modernization strategy to open architecture and defined the roadmap to grow annual revenue from $150M to $450M in three years• Market Entry for a Mobile-First Bank: defined the market entry strategy for a European bank entering the U.S. through digital channels, including market assessment, value proposition, partnership model and monetization tactics• Business Case, Strategic Plan and Operating Model Design for a $45M Transformation: delivered the strategy and roadmap for a >3,000 employee front-office transformation; defined cost analysis, capability model, KPI definition and monitoring, and target organization structure to balance service-levels, efficiency and cost objectives • Program Management of a $200B NewCo Separation / Carve-Out: served in the Separation Management Office (SMO) of one of the largest U.S. separations; managed governance and guided target operating model design, systems implementations and overall program management of >25 resources across PwC, client and 3rd party vendors • Industry experience: FinTech, Banking, Insurance, Wealth, Mortgage, Payments

Cross-industry management consultant in Accenture Digital's Strategy and Customer Experience practice based out of New York. Consulted for Fortune 100 companies across Consumer Goods, Health, Financial Services and Natural Resources industries. Client engagements included customer acquisition and lead management, customer experience mapping and design, digital capability stand up, change management and program management.

Strategic marketing and brand management for Mickey Mouse & Disney Junior franchises.

Sustainability Consulting