Alexander Izmaylov Email & Phone Number

New Zealand

Auckland, New Zealand

Auckland, New Zealand

I recently completed an intensive hands-on bootcamp on Full-Stack Web Development at Dev Academy, where I gained a solid foundation in modern web development technologies and practices. The course emphasized practical experience and collaborative projects, with over 700 hours of hands-on work both individually and in teams of up to 5 people, covering both.

Auckland, New Zealand

Managed Service Provider in IT and an Apple & Microsoft partner.As a senior engineer I introduced several new tools for managing our customer that have improved response times and made our remote monitoring and assistance be more convenient for my team.I completed several complex projects, including services migration from Google to Microsoft, Azure.

Auckland, New Zealand

• Managed IT service provider specializing in ISP, cloud computing, IT procurement and strategicplanning for customers including commercial and government organizations.Technical position focusing on customer.
• Supported customer day-to-day operations via on-site and remote assistance tools.
• Maintained service level agreements and ensured quick resolution and proper escalation of issues logged by customers or identified during routine checks and forecasting.
• Managed operating systems and application updates and security, as required, viaConnectwise and Automate, as well as other appropriate tools.
• Managed and implemented projects on customer infrastructure upgrades, providedtransitioning support and training.
• Managed and maintained internal documentation.Achievements:

Auckland, New Zealand

• Managed IT service provider specialising in quality office networking, VOIP, intranet and internet services with customers all around New Zealand. Technical position with a key focus on customer satisfaction and quick.
• On-site engineer dealing with network and computer issues for customers.
• Maintained service level agreements and ensured customer satisfaction.
• Managed operating systems and application updates and security, as required, via Entrada Management Toolset (Kaseya) and Windows built-in administrator tools.
• Supported Windows 2008, 2012 and 2016 servers providing monthly maintenance and resource management based on customer needs.
• Configured secure IPSec VPN channels between sites using Draytek and Fortinet devices.

Moscow, Russian Federation

• The British Higher School of Art and Design is a consortium of higher education centers in Moscow, Russia, working in close partnership with University of Hertfordshire, UK. Over 150 employees, the best education in.
• Supported the Active Directory infrastructure, including DNS, DHCP and Group Policies. using Windows 2008 and Windows 2012 servers on Hyper-V.
• Deployed computer classes (300+ machines) using Windows Distribution Services.
• Worked with Symantec Backup Exec and HP tape drives for server backups.
• Assisted with infrastructure expansion projects, including hardware and software installs and configuration.Achievements:
• Implemented an internal knowledgebase with Atlassian Confluence. Maintained and wrote network and processes documentation.

Moscow, Russian Federation

• Global pharmaceutical company with thousands of employees around the world, focused on developing, manufacturing and commercializing medicine products for patients around the world. Internal promotion during the.
• Reported directly to the business unit management, providing them with on-demand reports of any complexity. Achievements:
• As the only member of a new Sales Analytics department worked in close cooperation with the sales team to formalize the initial key reporting data and indicators.
• Designed templates and import scripts to facilitate quick visualization of data from the sales database.
• Provided key insights and assistance with integrating the Russian Sales Reports into the company’s global “DataCube” for further analysis.

Moscow, Russian Federation

• Hired during the company investment in creating a local head office in Russia to assist with the creation of the local IT infrastructure.Worked as part of a three-member team to provide Tier 1 and Tier 2 support for.
• IT infrastructure deployment in the Moscow Office.
• Quick resolution of IT issues for over 150 employees in the local and regional offices.
• Inventory management, servicing and procurement.Achievements:
• During the Moscow office hiring surge, streamlined the new hardware deployment process by replacing manual post-deployment tasks with an automated script, reducing manual input during deployment by 99%, in turn.

Nzqa Level 6 Certficate In Applied Software Development, Computer Software Engineering

Bachelor'S Degree, Computer Software Engineering

Internet Technologies