Team Lead, Systems Support
Current• As Lead Apple Admin, oversaw global Mac user base grow from ~200 to 450+• Acted as lead technical architect in building out and deploying Jamf Pro MDM environment (August 2019)• Manages a team of 3 that supports 800 local users• Provides level 2/3+ Help Desk support, as well as level 1/2 Systems Administrator support• Provides white glove service to executive leadership• Assisted with Active Directory domain migration (2017)