Alexander Jackson Email & Phone Number

Phoenix

So when asked what my job responsibilities are.. my answer is..."Yes". Either I do it... or I help do it, or I help someone else to do it. This is what being a part of a team at Grand Canyon Education means. DevOps to the max..... and I plan to keep doing it for years to come

Scottsdale, AZ

• Work within an Infrastructure Team to provide ongoing systems support within the corporate infrastructure. Design, Plan, and implement the latest technologies including Dynamics CRM 2011, Exchange 2010, SharePoint.
• Designed and implemented Windows 2008 Active Directory Certificate Services
• Planned, designed, and implemented successful roll out of Sophos Anti-Virus for the Enterprise to include 350+ servers and 3200 workstations.
• Upgraded the environment from Team Foundation Server 2008 on Windows 2003 servers to Team Foundation 2010 on windows 2008 servers including build and proxy servers.
• Designed and implemented infrastructure for Microsoft Dynamics CRM 2011 in a multi-server load balanced configuration for 1600+ users.
• Assisted in successful implementation of the upgrade for Exchange 2003 to Exchange 2010

Work within an Infrastructure Team to provide ongoing systems support for 400+ servers within the corporate structure.Provide tier 3 administration and support of W2K, W2K3, W2K8 (32bit and 64bit versions) which includes support of IIS Server Farms and multiple SQL clusters. This would include, troubleshooting of advanced complex issues, performance.

Responsible for overseeing and leadership of a team of 10 UNIX and Wintel system administrators on daily duties in an Enterprise 24/7/365 secured environment with over 1000+ servers. Assign daily duties including project work, monitoring of ticket cues, backup management, and general support of server outages. Administration of VMWare ESX servers, Virtual.

Provided monitoring and administration of 700+ servers in an Active Directory 24/7 team environment (Windows 2000/2003 - MS SQL, Exchange 2000, IIS, SMS)Provided support to Central Helpdesk to resolve issues concerning applications, network access, and general issues in regards to Window Server environments. Provide administration and support of Windows.

Designed and implemented server solutions in a Windows 2000/2003/IIS/SQL Server environment. Designed and implemented SAN environments with consideration to server designs, available footprint, and power availability. Provided technical assistance to all Sales staff. Researched, reported, and presented all available technical information for required.

Provided administration and support of 48 servers in an Active Directory environment (Windows 2000 - MySQL Database, Exchange 5.5, IIS 5.0, Linux, Apache 2.0).; Assisted network administrators with issues regarding LAN/Wan. Provided technical support to end users in regards to hardware and software issues. Designed and implemented Perl/PHP/JavaScript.

Provided technical software support to Gold and Platinum Service clients for systems on NT and 2000 platforms. Troubleshot and resolved escalated issues related to Operating Systems, Storage Area Networks, and all related hardware. Installed and maintained clustered servers using Microsoft Cluster Server for NT 4 and for Windows 2000. Installed.