Client Onboarding and Implementation, Relationship Management, Acting as the main point of contact and addressing client inquiries and concerns promptly, Account Management, Conducting regular check-ins and health checks to assess client satisfaction and success, Preparing regular reports and presentations for clients and internal stakeholders, Renewal and Expansion Management, Cross-functional Collaboration

Client Onboarding and Implementation, Relationship Management, Acting as the main point of contact and addressing client inquiries and concerns promptly, Account Management, Conducting regular check-ins and health checks to assess client satisfaction and success, Preparing regular reports and presentations for clients and internal stakeholders, Renewal and Expansion Management, Cross-functional Collaboration

Client Onboarding and Implementation, Relationship Management, Acting as the main point of contact and addressing client inquiries and concerns promptly, Account Management, Conducting regular check-ins and health checks to assess client satisfaction and success, Preparing regular reports and presentations for clients and internal stakeholders, Renewal and Expansion Management, Cross-functional Collaboration

Client Onboarding and Implementation, Relationship Management, Acting as the main point of contact and addressing client inquiries and concerns promptly, Account Management, Conducting regular check-ins and health checks to assess client satisfaction and success, Preparing regular reports and presentations for clients and internal stakeholders, Renewal and Expansion Management, Cross-functional Collaboration

Brighting business between client experience associates and clients, Client support with multiple applications with troubleshooting and escalations, Script writing as per client's business needs, Managing Franchise based clients with huge database

Worked for Symantec Endpoint Protection (SEP), Threat handling expert in Symantec Endpoint Protection, To assist security admin's globally to remove and protect from threats, I have been handling Symantec Endpoint Protection Manager and Clients, I expertise with https://bold.pro/my/alexander-tjacob/574r managing huge environment with policy management and threat related assistance, I expertise in log findings and disaster recovery, I have hands on experience with Ransomwares and threats related to encryption, Have been handling Senior tech escalation calls for SEP product, Active Directory integration and troubleshooting, SQL integration, troubleshooting and managing, I have been working with all OS platforms at Enterprise level