Alexander Jenner Email & Phone Number

➤ Planning, organizing, and leading projects, studies, or analyses of considerable scopes critical to any management issues➤ Strategically creating and contributing to project management structure along with supporting other departmental teams➤ Preparing consolidated views of projects for distribution to stakeholders and developing comprehensive project plans➤ Managing assigned intake requests, tracking stakeholder engagement, and communication or status reporting activities➤ Identifying analyst activities, presenting data to all levels of the organization, and coordinating projects simultaneously➤ Continuously providing in-depth reviews with detailed feedback for procedural compliance and data integrity activities➤ Transforming quantitative/qualitative information and synthesizing it into a report to include any management insights➤ Successfully identifying, analyzing, and interpreting trends or patterns in complex data sets to support all methodologies➤ Analyzing customer needs on an ongoing basis to assist in identification of new business opportunities for the company➤ Recommending enhancements where necessary to support the corporate and bank objectives for customer care activities.

➤ Contacted jurisdictions to clarify tax discrepancies, trained associates on tax related activities, and maintained records➤ Calculated depreciation amortization taxes and used data management or accounting software to learn tax procedures➤ Reviewed financial records such as revenue statements, expenditure documents, prior tax returns, and various receipts➤ Worked with team to research tax ramifications and presented findings to partners to ensure improvements were made➤ Efficiently researched personal property tax bills and addressed them to help maintain accurate records for the company➤ Conducted income projections for individual clients and financial funds for estimated payments or various extensions➤ Interacted with clients daily, answered tax return questions, and directed client inquiries to the correct department team➤ Reviewed financial records such as income statements and documentation of expenditures to determine forms needed➤ Explained all federal/state tax laws to individuals and furnished taxpayers with advice to ensure tax form completion➤ Prepared or reviewed various financial statements along with providing analysis of financial reports and documentation.

➤ Reviewed loan agreements to ensure they were accurate and addressed customer complaints in order to defuse issues➤ Collaborated with lenders to confirm settlement details including recording costs, payoffs, settlement fees, and taxes➤ Enhanced organization reputation and capability by accepting ownership for accomplishing new or different requests➤ Efficiently completed closing transactions by assembling documents, explaining provisions, and filing balancing funds➤ Completed transaction documents, reviewed papers with parties, and checked documents for completeness/accuracy➤ Maintained records in the accounting system and updated job knowledge by participating in educational opportunities➤ Composed, prepared, edited, and distributed correspondence or other department documents to the relevant contacts➤ Continuously established relationships with employees to foster a more open and communicative working environment➤ Demonstrated an understanding of business processes to add measurable value and contributions to performance goals➤ Strategically established objectives as well as developed processes/procedures to ensure efficient and timely workflow.

➤ Continuously reviewed procedures and followed departmental processes to ensure established metrics were achieved➤ Completed pre-closing preparation, processed entries to clear exception reporting, and completed renewals for dealers➤ Managed portfolio through data obtained from both internal/external sources and conducted proactive risk recognition➤ Developed action plans to mitigate risks or resolve outstanding issues along with ensuring credit lines were appropriate➤ Strategically managed exposure by effectively utilizing company risk management policies, procedures, and guidelines➤ Produced high-quality communication that concisely analyzed problems and moved solutions from concept to execution➤ Provided outstanding customer support and developed all procedures for ensuring accurate coordination of information

➤ Effectively monitored $14 million in highly sensitive equipment to ensure it remained safe, secure, and well-maintained➤ Conducted equipment inspections and performed routine tests in order to ensure that all operations standards were met➤ Monitored field work, answered phone calls, took messages, answered questions, and provided information to callers➤ Constructed light maintenance/minor repair tasks to assigned equipment as well as maintained security over equipment➤ Performed administrative tasks, maintained stock of supplies, and provided developmental counseling to other members➤ Conducted checks on fire training ranges to ensure safety procedures were being followed in accordance with policies

Jacksonville, Fl

➤ Managed a group of 10 employees, oversaw various inventory activities, and provided assistance to upper management➤ Forecasted sales/payroll to drive store results as well as efficiently monitored daily, weekly, and monthly sales results➤ Strategically trained, coached, supervised, and motivated staff members to ensure customer service standards were met➤ Ensured coaching culture was present to include timely acknowledgement of successes and feedback on opportunities➤ Conducted specific inventory checks on a regular basis and maintained updated inventory records to meet store needs➤ Developed and managed relationships with customers by communicating product features or selling various products