- Maintain a caseload of up to 200 students. Deliver advising servicesthrough drop-in appointments, individual appointments, e-mail, events, and workshops.- Assist with advising for special populations; such as Freshmen Connection, InterimAdvising Program and Student-Athletes. - Review and approve academic plans. - Submit a semesterly caseload report on activities- Work with the Assistant Director for Academic Administration to coordinate officetechnology needs. Propose and implement initiatives to innovate processes, systems, andworkflows for LTSC staff and programs. - Serve as a resource to support and improve programs led by LTSC staff.- Participate in LTSC and Freshmen Connection orientationprograms conducted in summer (May/June/July/August) and winter (December/January).Participate in LTSC recruitment programs held in the spring semesters. Givepresentations at recruitment and outreach events, as needed.- Serve on designated LTSC committees, attend specified meetings on behalf of thedepartment, and assist with other office initiatives as needed. - Serve as advisor-on-duty, teach as needed, and other duties as assigned.

UNIV100 is designed to give new students a space to explore their academic interests, personal and professional passions, and make meaningful connections with fellow Terps while gaining a grasp on all of the resources UMD has to offer. UNIV100 is a one-credit course that most new students will enroll in during their first semester at the University of Maryland, College Park.

LTSC Graduate Advisors assist undergraduate students in identifying/exploring academic options, selecting courses, identifying campus resources, and interpreting academic policy. Graduate Advisors are responsible for advising a caseload of up to 150 students, advising students during New Student Orientation, participating in Freshmen Connection advising, participating in recruitment initiatives, and providing limited front desk coverage. Front desk duties include: interpreting University policy, directing individuals to appropriate offices and campus resources, responding to phone inquiries, maintaining filing systems, scheduling appointments, maintaining office resources, and all other duties as assigned. Additionally, Graduate Advisors may be required to teach one section of UNIV100 during the fall semester. Graduate Advisors are encouraged to participate in LTSC committee work, professional development opportunities, department events/programs, and special interest areas.

- Oversaw the daily operations of the building and provided support for 5 other resident assistants.- Supervised up to 80 students and 15 COVID-19 isolation student units.- Responded to complaints, reports, requests, and emergencies and submitted reports on infractions,violations, and safety issues.- Collaborated with the Resident Director in creating virtual programming that served the needs andconcerns of a diverse population of students- Presented a workshop on virtual communication (Microsoft Teams) to approximately 30 residentassistants.- Collaborated with the Resident Director to develop virtual initiatives to engage COVID-19 positivestudents during their time in isolation.

- Advised over 100 first-year and second-year undergraduate students with major exploration anddeclaration processes.- Advised over 100 first-year and second-year undergraduate students with semester plan creation andclass registration processes.- Collaborated with the Dean of the University College dept. to develop programming centered onsecond-year student retention.- Collaborated with the Dean of the University College dept. and administrative assistant in theplanning and creation of an undergraduate study lounge.- Collaborated with the administrative assistant and the university IT department to assess and replaceover 200 computers within undergraduate computer labs.- Represented the University College dept. at a recruitment event targeted at approximately 300 first-year students.