● Proactively engage with clients to understand their needs and optimize product usage● Offer strategic guidance to clients, aligning their business objectives with the capabilities of the Datadog platform● Identify opportunities for cost savings and efficiency improvements within client environments,providing actionable recommendations● Conduct comprehensive demos on products, new features, and beta features to showcase value and drive adoption

● Develop, test, and implement solutions to fix bugs and update outdated applications to maximize usage● Perform monthly deployments of bug fixes, enhancements, and updates to improve web applications● Conduct Sprint organization and planning to create high-performing organizations ● Collaborate effectively with clients and coworkers to increase efficiency and engagement● Develop and manage Azure resources● Eliminate unnecessary internal tasks through UiPath automation● Facilitate and manage an understanding of supported products to the external product owners● Utilizing the .Net framework, Angular, Azure, Azure Blob Storage, and SQL Database enhanced, fixed, and supported all aspects of a web application used by a fortune 100 energy and utility company.● Corrected bugs, developed enhancements and features for an uplift of an outdated Labor Management Application based on .Net framework, vue.js, SQL Database, JavaScript, Docker, RabbitMQ, and Redis● Supported four robotic process automation robots which were developed using UiPath to automate reporting, account verification and data review for multiple financial institutions

● Utilized technical engineering best practices to offer full support to .Net applications● Built robots using UiPath tool set● Integrated and utilized various caching and data storage applications● Implemented changes to improve UI and API to improve multiple applications● Utilizing the .Net framework, Angular, Azure, Azure Blob Storage, and SQL Database enhanced, fixed, and supported all aspects of a web application● Corrected bugs, developed enhancements and features for Labor Management Software based on .Net framework, vue.js, SQL Database, JavaScript, Docker, RabbitMQ, and Redis

•Develop custom scripts to help automate monitoring and deployment processes.•Thoroughly and accurately understand issues and analyze the problem in a systemic fashion.•Analyze each client's specific request and determine the underlying problem and escalate to engineering staff or recommend proper solution. •Understand and execute standard process and procedures for change management for updating and maintaining client environments.

• Market products to customers to meet their needs• Maintain knowledge of store software and products• Regularly achieve monthly sales goals

• Maintain lab equipment• Repair broken hardware• Consult with IT directors and upper level staff daily• Install and configure various storage devices, including SAN• Work with a variety of virtualization software, such as VMware and Hyper-V• Setup and configured high availability cluster servers