Alex Kirsch Email & Phone Number

St Paul, Minnesota, Us

St Paul, Minnesota, Us

St Paul, Minnesota, Us

Burnsville, Mn, Us

FurnitureDealer.Net is the leading omnichannel technology partner for the home furnishings industry. FDN develops full-service ecommerce solutions that bridge the gap between online and in-store to help local businesses leverage the internet to grow and succeed. In a time where online giants like Amazon are changing the retail landscape, FDN stands for local, brick and mortar business. Their clients include some of the largest and most successful independent retailers in North America.As President of FurnitureDealer.Net, I oversaw day to day operations, set our business strategy, and lead our people. I drove growth for the company by focusing on three key areas: 1. Creating value and driving success for our clients and partners2. Pushing our technology platform to set the industry standard of cutting edge ecommerce3. Developing our people to become leaders and achieve their career goalsMy proudest accomplishments in this role include overhauling our sales strategy, retooling pricing strategy, forging new partnerships with companies like Tempur-Pedic and Wells Fargo, creating a robust new-hire onboarding program, and leading the team through nearly two years of working remote. Some of my favorite aspects of this role included spending time with my team, attending industry events and conferences, and leveraging new technologies to help our clients grow and succeed.

Burnsville, Mn, Us

As VP of Client Solutions, I created and led the team responsible for our technology platform, products, and services. I developed a robust team of highly skilled individuals to product manage our key solutions. Under my leadership, the Solutions Team launched several successful new products while improving our existing product range.Together with the VP of Client Relationships, I co-led FurnitureDealer.Net’s core business as a whole. My accomplishments during my tenure as VP include creating and leading a 4 year company vision, leading and developing a new Solutions Team, releasing two major platform upgrades, collaborating with our CTO and technical engineering team to develop new software, and overhauling our organization’s people development strategy.I am particularly proud of the seven new product offerings my team designed and launched:- Laurentide Lead Generation, an innovative platform designed to create more customer engagement online- Digital Ads Services, a digital advertising agency to help retailers advertise on platforms like Google and Facebook- Digital Product Feed, a solution to empower retailers to sell on off-website channels like Google Shopping and Facebook Shops- Laurentide CRM, a Customer Relationship Management platform to help local stores manage conversations with customers both online and offline- Custom Redesigns, a service that enabled retailers to deeply customize the look and feel of their website UX- Visual Merchandising Tools, a suite of tools that empower merchandisers to better tell their product story in an online environment- REV, a revolutionary mobile-first ecommerce website UX designed for the modern shopper

Burnsville, Mn, Us

As an Account Manager at FurnitureDealer.Net, I managed a portfolio of 25 client accounts. My responsibilities included building relationships with key stakeholders, project managing client-driven initiatives, ensuring adoption of new features and products, and serving as a consultant and trusted digital advisor. In this role, I ran discovery programs to gain a deep understanding of each business, developed digital business plans with clear KPI’s, ensured on-time completion of deliverables, and prepared data-driven performance reports.During this time, I regularly traveled to tradeshows, conferences, and other industry events. I was highly involved in company-wide recruitment and onboarding and played a key role in developing our Client Relations team restructure strategy.

Burnsville, Mn, Us

As a member of the business operations team at FurnitureDealer.Net, I was tasked with creating efficiencies in our publishing process, the process by which product data was acquired, formatted, imported, and distributed to retailer websites.In order to create data import efficiencies, I wrote macros in MS Excel to clean up and format product data. I educated vendor partners on good data practices and reworked our process for handling content requests from clients. I formed partnerships with key vendors in the industry, managed relationships with a subset of suppliers, and led the onboarding of several new suppliers to our platform. I was also invited to be a member of Spec Ops, a program where the president of the company mentored a group of up-and-coming leaders.

Minneapolis And St. Paul, Minnesota, Us

The University of Minnesota’s Orientation and First Year Programs (OFYP) helps new students successfully transition into college life. This includes high-quality, dynamic experiences like new student orientation, transfer student orientation, Welcome Week, and many other events throughout the year.As Event Staff Coordinator, I trained and led a team of 15 volunteers to manage the collection of attendance records for over 5,500 first year students. I led training workshops, managed staff scheduling, and oversaw all day to day operations of the Event Staff team. In addition to leading the team, I was responsible for analyzing and preparing attendance data for the University’s annual report.