• Generate a variety of Chronicles reports and searches. Use Crystal Reports to develop complex analytical and statistical On-Demand/Ad-hoc reports. Work on data analysis projects for Medical Group and Independent physicians.• Member of MyChart steering committee. Work on MyChart-related upgrades, testing, troubleshooting and system enhancements. Develop and generate MyChart-related Chronicles and Clarity reports/data files. Create and run scripts for MyChart user activations/deactivations. Set new departments up on MyChart. Help design MyChart workflows.• Build new departments and implement EpicCare Ambulatory, Stork, and Ophthalmology modules at medical offices. Provide onsite support and user training. Resolve issues and enhance functionality to meet individual user needs.• Participate in application upgrades and testing. Investigate problems by evaluating application code, install custom code fixes. Use import/export utilities to transfer data between environments.

• Completed 1-year data conversion project between PPP and IDX systems. Used import/export utilities to transfer data. • Used Crystal Reports and Cognos Impromptu to develop standard and ad-hoc reports for a variety of purposes.

• Worked on special projects, business workflow analysis, medical billing cycle analysis, AR analysis.• Provided necessary technical support for automation of processes, technical enhancements, and systems development.• Developed and managed interfaced databases and modules (VB control switchboards).• Performed data management and analysis, created VB-enhanced user-friendly MS Access databases for business departments.• Developed month end financial/statistical reports for the upper level management.• Created/maintained standard and ad-hoc reports using Cognos Impromptu and Crystal Reports.• Worked closely with Billing, Cash, TPM, and Physician Liaison departments providing technical support.