Eastern Region: Postcodes. PE & Kings Lynn, CO, IP, CM, NR, LE, MK, NN.

DOX2. SNB Logistics. Oxford, Bicester, Coventry, Daventry.DXB1. Boxon LogisticsWolverhampton, Wombourne, Stourbridge, Dudley. DST1. Stoke on Trent. Ad hoc Prime Deliveries if I finish early enough.Out of Area Fulfilment when not rota'd.

Work week Diary management for 28 in-house engineers who span over multiple trades.Emergency out of hours cover by service centre deployment.Action and monitor own and shared inboxes.Actively communicate with sub contractors to plan works on the day and future projects.Active case management.Collaborative team work with off site/other office management team and surveyors.Collaborative team work with in office future developments and projects team.Continuous collaboration with commercial environmental specialists: Asbestos, Mould treatment, Insulation/Cavity Wall insulation.General Database management.Budget managementPurchase Order Raising, amendments.Handle, Tier 1 Complaints and de-escalate when necessary for fast recovery and resolution.Advocating Customer Satisfaction at each opportunity.First point and second point contact for customer and client enquiries.Be a Joy to work with.Assist colleagues where possible.

Turning leaving customers into brand advocates through negotiation and closing.Sales position interface with customers via inbound calls, outbound calls and email.Selling Virgin Media products/service, as well as providing customer service support to new and current customers.Reselling specific services catered to usage and interest reports.Building bespoke packages while utilitising discounts using in-house system.Providing Tier 1 technical support to customers: Router support, TV package activation, Reset, Diagnostics, Send new equipment.Escalating Tier 2 technical problems to Engineers.

Seasonal Multi Drop Delivery services.Last Mile County Delivery

Deaf blind charity

Visiting Different sites in contract with TelerealStudying a variety of case studies in connection with Commercial property, People management and Health & Safety.

Installation and deletion of operating systems via remote access to multiple machines.Creating and administering WAN,LAN,SAN and PAN with guidance from the Network+ reference book.Restore, Strip, Rebuild and Configuration Microsoft Personal Computers