Supervises, trains, develops, and holds ramp employees responsible for safety, production and attendance. I sets and maintains high standards for productivity, accuracy, customer service, organization, communication, cooperation, and safety. This position provides innovative and effective leadership and cultivates a functional working relationship with all levels of personnel throughout the organization.Ensures all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements.Manages department resources to ensure maximum output, accuracy, and efficiency to 50+ personnel at all times.Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.Ensures all employees adhere to safety policies and procedures at all times.

• Optimize results by utilizing subject matter expertise to coordinate logistics, transportation, cargo routes, and exceptional service. • Maximize efficiency by collaborating with clients, freight forwarders, and cross-functional teams on cargo routing. • Reduce customer wait times by assessing, tracking, and effectively resolving freight claims and issues. • Maintain full compliance with DOT transport regulations including proper permitting, over-dimensional, and Hazmat guidelines. • Boosted retention and opened access to additional resources by developing and sustaining solid relationships with military personnel, government entities, and Fortune 500 firms.· Leverage a deep understanding of proper claims protocol, checked statuses, and followed up with LSP, which lowered wait times for claim reimbursement.· Facilitated open lines of communication with customers to ensure all event specifications and preferences were met and budgets were adhered to.· Improve company morale, cohesive workflows, and team engagement as Head of the Culture Committee.· Develop a strong network of industry professionals by partnering with local businesses and collaborating on initiatives.· Exhibit expertise in guidelines for global trade in NAFTA, the UK, and Australia, France, Italy, New Mexico, and Canada.· Clients were Lockheed Martin, Sikorsky, GE Prolec, Vault PC, and GE Vernova/Power

• Mitigated incidents and injuries by implementing safety protocols and diligently maintaining compliance while on duty. • Provided exceptional customer service with timely answers to inquiries and a professional demeanor that strengthened client relationships and rapport. • Centralized focus on resolving issues and managing escalated customer situations respectfully. • Utilized active listening and strong interpersonal skills to demonstrate customer value and identify the best solutions.· Elected President of the police academy in 2019 due to outstanding performance and exemplary leadership skills.· Expertly navigated a fast-paced, high-risk work environment while employing the use of sound judgment.· Increased consistency by streamlining communication with cross-functional staff; cultivated a positive work culture.· Remained flexible and adapted to shifting priorities based on operational needs and levels of severity.

• Responsible for ensuring the security and integrity of state and Federal Government institutions at various points of entry and within the premises.• Work to prevent illegal activities, including the smuggling of weapons and drugs.• Conduct security checks, including examining travel documents, inspecting cargo, and screening luggage, to ensure compliance with regulations and detect potential threats.• Collaborate with local and county law enforcement officials to enforce regulations and maintain security within the government institutions.• Patrol and monitor government property within the assigned county to maintain a safe and secure environment.• Provide protection and security services to VIPs such as judges, local politicians, and state legislators, ensuring their safety and well-being.

• Generated and distributed invoice, recovery, and account information to the appropriate individuals for prompt damage repair. • Achieved a 0% loss due to well-developed security practices, guarding millions of dollars in equipment. • Positioned personnel for optimal performances by providing comprehensive training, leading to stronger checkpoints.• As part of an experimental unit, played a major role as liaison operating experimental equipment, meeting with government officials and generals to represent company. • Lead a team through extensive training exercises with strategic movement and communication. · Recognized for unmatched dedication to team members; carried an injured team leader 2 miles to a safe landing zone.· Demonstrated a passion for leading extensive training on strategic movement, communication, and land navigation.· Prioritized high-value targets in training with diligent safety measures and supervision.

• Served as a driving force behind successful and lucrative events including logistics planning, scheduling, staffing, venue preparation, catering, and event day operations. • Built customer trust by prioritizing their satisfaction and addressing questions accurately. • Increased business retention by placing great value on client experiences and effectively correcting unsatisfactory situations. • Coordinated key logistics for various projects including timeline implementation, budgeting, task distribution, and direction for quality deliverables. • Supervised production to achieve optimal results and encourage return business.· Initiated continuous improvements by observing current practices and identifying enhancement opportunities.· Displayed a fine-tuned knowledge of company objectives to launch and supervise projects effectively.· Designed plans, optimized layouts, and customized décor following in-depth client consultation.• Presented business plans to potential investors in the International Association Parks and Attractions (IAAPA) Expo for 4 years.As Office and Operating Manager at Extreme Family Fun, scheduled events, designed plans, and oversaw all aspects of production resulting in a boost in clients and production