Alexander Lepola Email and Phone Number

Executive Director overseeing the Troy Division of Pinnacle GI Partners.

Oversee Call Center Operations for SCOI overseeing all appointment calls and many communication functions within the company.

Implementation - Collaborated with physicians and staff to implement electronic medical records system into one of our satellite officesCompliance - Maintained compliance with regulatory standards by logging and maintaining all records required by law. OSHA and HIPPA for quality control. Proper disposal and records of biohazard waste with federal and local regulations.Business Relations - Represented company at community events to promote our services and dedication to the community. Marketed directly into the community to educate referral sources to our services.Employee Relations - Served as first President of the company Employee Council initiating many new company policies such as vacation time pay out and company event planning.; Managed a team of medical personnel between two offices. Supervised a staff of over 30 employees. Evaluated patient care needs, prioritize treatment and maintain patient flow. Trained new staff on company policies and procedures and evaluated employees as they grew within the company. Maintained employee files, schedules, payroll and conducted monthly staff meetings. Developed and organized policy changes and procedures and implemented training for these. Performed inventory and maintained office and medical supplies. Oversaw the billing cycle to ensure fee tickets were entered in a timely manner to secure payment from payers.