Operations Manager
CurrentMy current responsibility is to oversee all sales, marketing, merchandising, operations, inventory management and repair operations. In my third position with the company I have excelled at boosting store growth while also improving bottom line profitability. Some of my greatest achievements have been: reducing lost merchandise rates by 35%; boosting sales by coaching personnel in upselling and cross-selling best practices; and improving customer satisfaction in the performance of hardware/software purchases by providing technical assistance.