Alexander Lima Email & Phone Number

Rio De Janeiro, Brazil

Rio De Janeiro, Brazil

Rio De Janeiro Area, Brazil

Direct report to the branch managerMain Achivments:• Increase Market share• Increase Costumer satisfaction;• Team building Main Reponsabilities:• Team management (Operational, Commercial, Quality, Security, administrative, processes) focused on developing technical, behavioral and business skills. Post-sales management;• Processes of preventive and corrective maintenance of equipment;• Sale and management of repairs;• Sale of modernization's;• Management of commercial contracts;• Management of customer satisfaction.• Defining responsible for the process; (Right people in the right places)• Project managmet • Projects viability analysis;• Routine management, prospecting clients plan, average ticket, Contracts sales. • Costs management;

Rio De Janeiro Area, Brazil

Responsible for the commercial area, After Sales, Projects and Solutions in modular buildings.Main Activities:- Management of sales teams,- Project management;- Management of commercial technical budgets;- Organization of the production process;- Implementation of KPI's for business controls, and operating costs;- Inventory management of spare items;- Development of special projects;Main Results:- Development and Implementation of the after sales process;- Development of sales teams generating the sale of large contracts,- Implementation and management of the equipment fleet- Implementation of SAP B1 system- Nationalization of products, manufacturing of prototypes;- Reduction of operational costs by 40% improving the purchasing process review;

Rio De Janeiro Area, Brazil

Main Activities: - Report to the Director Brazil; - Responsible for the filiai of Rio de Janeiro and Macaé; - Elaborate, define and deploy the strategic plan with goals to the various departments and sectors of the branch; - Manage routines and evolution of results of the commercial areas of machinery, parts and services, administrative, Operational and monitor the financial performance of the units; - Report information to the matrix. - Prepare annual budget and quarterly fore casts; - Ensure the development and satisfaction of the teams; - Meet and exceed the expectations of its customers, - Identify new business opportunities; - Preparation of reports and presentations for the Executive Board and BoardMain Results : - Development and implementation of effective business strategies, leading the sales team to achieve corporate business goals, resulting in improved results by 20% - Implementation of the leadership strategy through effective communication, clear and discussed goals, coaching, and sales team development. - Reduction of operating cost by 15% - Restructuring of the areas by meso regions for better commercial coverage and reduction of operating costs by 10%

Rio De Janeiro Area, Brazil

Main Activities:- Report to the Branch Manager and after sales Director;- Control all the routines commercial, ​Parts sales and Services;- Contracts, commercial, part sales and services management;- Cost management, inventory, product warranty;- Elaborate annual budget, involving revenues, costs, investments and margin based on established in the strategic planning. Main Results :- Creation and implementation of effective commercial strategies to achieve commercial objectives;- Restructuring by meso regions for better coverage and commercial customer service;- Implementation of the structured visit plan;- Development and implementation of the sale of preventive maintenance contracts aligned with the specific needs of each client, generating a revenue increase of 10%;- Creation of the contract management department;- Restructuring of the guarantee industry;- Creation of the service programming sector;- Development and implementation of Call Center;- Implementation of the operational Dash Board;- Elaboration of the technical development plan;- Responsible for the personnel development plan, through the identification of GAPs and promotion of talents.- Reduction of operating cost by 20%

Rio De Janeiro Area, Brazil

Responsible for management and coordination of business unit :Main Activities:- Report to after-sales manager and commercial manager;- Managing Commercial business unit;- Sales Management to the new units, parts and technical services;- After sales Management , processes of preventive and corrective maintenance of equipment, repairs, modernization, commercial activities, customer satisfaction;- Team management (Operational, Commercial, Quality, Security, administrative, processes);- Development of technical, behavioral and business skills.- Contract management (Validity, Volume and Price);Main Results:- Awarded as the best supervisor for Rio de Janeiro B.U at 2003, For achievement the best IL of the state.- 03 consecutive years best business unit in financial results,- Participation in Project Service Leader;

Rio De Janeiro E Região, Brasil

Performing operational maintenance activities. For example: Recovery of the machinery of production area. Installation of a new production cell. repair of operation failures

Master Of Business Administration - Mba, Business Management, Cr 8,7

Engineer'S Degree, Produção E Mecânica

Técnico, Eletrotécnica