Alexander Bishop Email & Phone Number

Davenport, IA, US

• Manage a team of systems and backup administrators, providing guidance and support for their professional growth.
• Oversee backup and disaster recovery strategies for all clients, ensuring data protection and business continuity.
• Lead automation projects to streamline processes and improve efficiency across the organization.
• Collaborate with other departments to align centralized services with overall business objectives.
• Continuously assess and improve the effectiveness of centralized services, implementing innovative solutions as needed.

Davenport, IA, US

• Manage deployment, configuration, and monitoring of Veeam Backup & Replication / Veeam Agent installations in a MSP environment.
• Escalation point for all Veeam backup related issues.
• Build automation scripts using Batch, Powershell, Python, and ConnectWise Automate.
• Monitor and troubleshoot Veeam Service Provider Console daily alerts.
• Responsible for API integration between 3rd party vendors and internal software.

Davenport, Iowa, US

• Manage Office 365 hybrid environment.
• Manage virtual environment in both vSphere and Hyper-V.
• Research and implement new business technologies.
• Support internal users via ticketing system.

Colorado Springs, CO, US

• Conducts VoIP product testing
• Utilizes test software for performing, tracking, and creating test cases for VoIP phone hardware and firmware
• Implemented Splunk within development network.
• Conducted vulnerability assessments using OpenVAS and Retina Network Security Scanner.
• Searches for, tests, and implements new testing processes to fit the needs of the SIP development department
• Track bugs and communicate issues with overseas developers via BugzillaAdministers, develops, and creates systems/processes for testing SIP, DNS, DHCP, LLDP, 802.1x and other technologies utilized by a VoIP phone.

• Recruit, hire, train and supervise staff, or participate in staffing decisions.
• Develop and interpret organizational goals, policies, and procedures.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Provide users with technical support for computer problems.

• Converse with customers to determine details of equipment problems.
• Reassemble machines after making repairs or replacing parts.
• Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
• Install and configure new equipment, including operating software or peripheral equipment.
• Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.

Arlington, Virginia, US

• Send, receive, and interpret coded messages.
• Record survey measurements and descriptive data using notes, drawings, sketches, and inked tracings. Produce or update overlay maps to show information boundaries, water locations, or topographic features on various.
• Lay out grids, and determine horizontal and vertical controls.
• Monitor emergency frequencies in order to detect distress calls and respond by dispatching emergency equipment.
• Conduct periodic equipment inspections and routine tests in order to ensure that operations standards are met.

Diploma, Cyber Security

Education record