Talent Development Manager for Three BannersSmart & Final, El Super, Fiesta Mart • Designed, managed, and facilitated comprehensive leadership development programs across in-person and online platforms, fostering growth and succession planning for emerging leaders. • Developed and implemented innovative employee and customer engagement strategies, driving retention and satisfaction metrics across diverse teams. • Provided expert oversight of operational training program rollouts, ensuring seamless implementation and alignment with organizational goals. • Led continued education initiatives, including tuition reimbursement programs, scholarships, and English as a Second Language (ESL) programs, to support workforce development and diversity. • Coordinated the Retail Management Certificate Program and partnered with USC’s Food Industry Management program to promote professional growth within the organization. • Oversaw training and development for supply chain and warehouse distribution operations, ensuring alignment with industry standards and operational excellence. • Certified Power Equipment Trainer, responsible for upskilling employees and ensuring compliance with safety and operational protocols. • Spearheaded onboarding and integration as New Hire Orientation Manager for a 1.4 million square foot distribution center of over 1000 associates, setting the foundation for long-term success and employee engagement.