IrrI Design Studio is an irrigation design and consulting firm located in Central Florida serving clients nationwide including Florida, Texas, New York, Tennessee and California. We are currently the fastest growing irrigation design company in Central Florida. With over 9 years of experience, we have designed irrigation systems for commercial sites, residential sites, Government roadways and resorts around the U.S. It is our mission to provide irrigation system construction documents and consulting services that meet our Client's needs, while conserving water for future generations to come.

● Provided excellent customer support for all incoming support issues (phone, Chat, email)● Assisted in password resets, account access, and basic support queries● Logged and updated support tickets for all interactions with customers● Assisted clients in building custom reports using Salesforce● Escalated/Assigned tickets to Tier 2 and 3 depending on the ticket criteria● Ran reports for tickets that exceeded SLA response times and reported them tomanagement

organize, store and monitor the distribution of goods to ensure items and resources are shipped to their appropriate destinations.Handle customer service issue if they come up

Look over work orders, instructions, and processing charts to determine a work scheduleMonitor machines that polish parts Use robots to cleanLoad parts into the Qc area for inspection.Keeping a constant work flow available for all team members Set and adjust controls to regulate the manufacturing equipment’s power level, temperature, and other process parametersAdjust the process equipment and repair as needed during the manufacturing processReview the manufacturing process and suggest improvements

Manage daily operations of franchise locations to meet business goals.Supervise and guide a team of professionals to maximize revenue through programs and youth classes.Develop safe and positive work environment for staffs and clients Ensure customer satisfaction by delivering timely and quality services.Develop strong working relationship with potential clients for new business opportunities within the assigned area.Develop business plans for optimal use of resources and time.Assist in interviewing, recruiting, and training staffs.Develop marketing plans to achieve sales target and increase brand visibility within the assigned area.Train staffs on daily responsibilities, brand promotion and customer service activities.

Overseeing salespeople, cashiers, shelf stockers, and other employees.Managing finances and preparing an annual budget.Keeping records of expenditure, sales figures, and employee performance.Evaluating the supply and availability of stocks, and profit-margins.Implementing measures to avoid stock damages, theft, and wastage.Monitoring shelve stocks and product displays, and the general appearance of the store.Investigating market trends and offering products that would appeal to customers.Addressing customers' requests, comments, and complaints.Motivating employees to achieve targets.Training new staff members and scheduling shifts.