Alexander Matyushenkov Email & Phone Number

Yerevan, Am

Yerevan, Am

Project management

Ереван, Армения

(1) By upgrading BA processes on one of the largest company projects (Cancer Screening), effectively boosted the profitability of the team and enhanced project efficiency.--(2) Influenced the upgrade of BA department processes, improving recruitment, growth, development, and mentoring.--(3) Took the initiative to establish and oversee a project on developing Bioinformatics courses for employees. The course was successfully created.------ Leading BA teams across multiple project streams, ensuring effective project scope management. - Assisting the customer in devising efficient functional solutions.- Assisting the project's delivery management in enhancing project efficiency. - Providing ongoing line management for the BA team members.

Ереван, Армения

Ереван, Армения

(1) www.magtoapp.net (USA): Revamped the product business model, leveraging data-driven practices and product management, yielding a 34% margin increase despite the COVID-19 market recession.--(2) www.d7.ru (IT integrator company, Russia, Germany): Through the implementation of a business process audit, unit economy analysis, and customer development approaches, I successfully avoided investing approximately $30,000 in an unprofitable startup model.--(3) ‘SIGMAFamily’ LLC (International model agency and school, Russia): Integrated CRM and marketing automation solutions to enhance lead management and sales processes. Achieved a 64% cost reduction in processing scout leads and a 12.3% decrease in call center task expenses.------ Working as an advisor to (re)build product and software development processes and teams to increase profitability. - Managing projects to implement Enterprise Management, CRM, and Marketing Analytics solutions for SMB companies, to drive growth. - Providing consulting services to customers in identifying bottlenecks and restructuring business processes.

(1) Successfully led the implementation of a new Cloud SaaS platform, enabling the adoption of a new business model (data as a service) and expansion into new market segments--(2) Managed the product vision, roadmap, and backlog while leading a product development team consisting of up to 22 members.

(1) Successfully built a full cycle management system for software engineering projects, starting from scratch. Utilized PMI and Agile best practices throughout the process.-----(2) Managed projects with a total budget exceeding $600,000 annually for both Russian and Australian clients. -----(3) Successfully built an efficient distributed team, comprised of both regular and freelance members, resulting in approximately 30% savings on regular staff maintenance costs.-----(4) Successfully managed a project to train and qualify a total of 34,000 users across the Russian Federation.

Led the creation of a new NetCracker Order Management product (3-PlayCatalog) from scratch, serving as the product analyst and owner. Together with the team, we successfully delivered this product as a key part of the production NetCracker version.------ Eliciting and documenting requirements, including system design specs, diagrams, FRs list, UCs, traceability matrix, mockups, and integration contracts. - Working with RFP, RFI, and PoC as a pre-sale BA.

- Data analysis of customer-related data, including growth/churn rate, billing traffic, and customer complaints.- Utilizing MS SQL and OLAP for in-depth analysis. - Preparing aggregated reports to enhance Customer Service strategy and Marketing policy. - Started working in the company when I was a student.

- Gathering, eliciting, and documenting requirements to enhance existing customer solutions and develop new ones based on the 1С: Enterprise platform. - Providing on-site customer support, including user training, issue triage, implementing new features, and handling platform update/upgrade tasks.- Started working in the company when I was a student.

Диплом Специалиста По Инженерной Специальности, Computer And Information Systems Security/Information Assurance

Бакалавр, Business/Managerial Economics