Alexander Miller Email & Phone Number

Pine City, Ny, Us

Ocean City, Maryland, United States

🚀 Exciting News! 🚀I’m thrilled to announce the launch of my new IT consulting business! 🎉 With over 27 years of experience in the field, I’m here to help businesses and organizations streamline their technology, enhance security, and boost operational efficiency.Whether you're looking for IT strategy consulting, cloud solutions, network security, or tech support, I’ve got you covered!Let’s work together to build a smarter, more efficient future for your business. 💻🔒🌐For inquiries or to schedule a consultation, feel free to message me.#ITConsulting #TechSolutions #BusinessGrowth #Innovation #SecureTech

Pennsylvania, United States

As a strategic and hands-on leader, I foster cross-functional, multidisciplinary relationships that drive ongoing knowledge-building around industry priorities and enable integrative planning regarding funding and resources for 3 primary and 2 secondary campuses supporting 12K students, 1.7K staff, and 6K end-point devices. I own software development, acquisition, implementation, utilization, enhancement, and replacement across all campuses and end users, including labs and specialized equipment. Working with all levels of decision-makers, I harness a combination of technical expertise, business acumen, entrepreneurship, and higher education knowledge to advocate for technology needs, funding, and strategies that align with overarching goals and emerging capabilities. My achievements include the following:✅ Defined strategic plan for merging 2 universities into a single system after holding cross-functional talks across all constituents of all areas involving technology. Headed IT Working Group.✅ Positioned university to support current and future business needs by defining, prioritizing, and forecasting technology needs and designing strategic roadmaps in collaboration with senior executives across Enterprise and Business Segment Technology Teams. ✅ Managed relationships with Microsoft, Adobe, hardware providers, and other vendors, as well as contracts valued above the mid-six figures. Minimized expenses. Ensured competitiveness. Aligned spending with goals.✅ Spearheaded extensive cross-campus merger, which included developing a newly designed Active Directory to a new domain name and transitioning 60K email boxes into a single MS Office 365 tenant.✅ Led integration of TeamDynamix, a new helpdesk system, which provided insights and statistics on IT KPIs.✅ Created a new layout supporting a streamlined tiered services approach across the team, including levels of support and standardized job descriptions/position classifications.

Establish and Maintain Information Security Standards and Procedures in Compliance with State and Federal regulations. Conduct Information Security Risk Assessment. Review, Create, and Maintain compliance with the Information Security Policy. Manage Client Services, Network Services, System Administration, and Telecom divisions.-Member of the University Strategic Planning Team-Member of the Middle State Accreditation Team

Mansfield, Pa

As a leader for long-range and near-term strategic planning, as well as operations management and emergency response, I ensured quality, efficient, and compliant technology services across this university serving 11,965 students and 1675 staff in 5 locations. I championed cybersecurity best practices by safeguarding data and university assets, conducting Information Security Risk Assessments, and designing, updating, and changing information security policies. As the owner of Client Services, Network Services, Systems administration, and Telecom, I drove compliance, excellence, and strategy. My achievements included the following:✅Minimized loss of FTE across 2 years of COVID-related remote learning by proactively optimizing LMS, hosting technology training, and securing VPN accounts, intranet access, and Zoom licensure for staff.✅ Achieved compliance with overdue mandatory statewide IT security audit by directing revision of all security and operations policies and procedures to demonstrate merger and integrated university.✅ Reduced costs by mid-six figures by replacing standard desktops with VM & VDI across multiple labs.✅ Delivered a $25M security grant in the wake of Virginia Tech to establish Mansfield as one of the first organizations to tie video footage to identity access cards.

I improved asset tracking, enhanced technical utilities, created policy and service level agreements, and designed/deployed new servers and storage systems by collaborating across departments, driving enterirpise-wide network performance, data security, and functionality.My achievements included the following:✅ Replaced cross-training approach with allocated geographic regions of support, which reduced burnout, fostered teamwork, and enhanced workforce engagement by allowing an equitable workload across a small group of 5 technicians.

Harrisburg, Pennsylvania Area

I was selected to represent the university in the state government by analyzing technology policies for the state. I also co-created a statewide criminal justice tracking system implementing technology (JNET) and collaborated to revamp the state drug and alcohol policy.

Ami Certificate, Higher Education/Higher Education Administration

Master Of Science - Ms, Higher Education/Higher Education Administration

Bachelor Of Science - Bs, Mis/Cja

Activities and Societies: Lambda Alpha Epsilon

Business Administration