Alexander Monsell Email & Phone Number

► Founded Fetch, a fintech startup focused on educating borrowers and aiding lenders in comparing mortgage insurance through a SaaS model► Developed initial wireframes for the mortgage insurance pricing engine, facilitating the CTO development process► Spearheaded market research to craft a robust business model and strategic market entry plan► Collaborated closely with the CTO to ensure the product's continuous enhancement, aligning with client needs for retention and acquisition► Adopted a bootstrapping approach, personally managing finance, fundraising, partnerships, customer service, and sales to minimize expenses► Led the entire sales cycle, from new business outreach and product demonstration to client onboarding► Established and maintained strategic partnerships with mortgage insurance and software providers to expand service capabilities

San Francisco, California, Us

► Identified and addressed the absence of a migration service for new small businesses transitioning to Gusto, collaboratively developed a comprehensive implementation strategy, including role definition, process establishment, and creation of educational materials► Partnered with the engineering team to integrate the workflow into Salesforce, enhancing operational efficiency and client onboarding experienceo Designed a detailed framework aimed at increasing client onboarding and reducing churn, starting with the development of a submission form to capture all essential information for a smooth migration process. Collaborated closely with the payroll transfer department and engineering team to devise a Salesforce-integrated workflow that improved team communication and account tracking, facilitating the management of 10-25 active accounts simultaneouslyo Successfully implemented the new migration service within 90 days, resulting in a 50% reduction in cancellation rates, an increase of $550k in Annual Recurring Revenue (ARR), and a doubling of new additions to the platform; innovation enabled efficient management of up to 50 client projects by a two-person team, significantly enhancing service delivery and client satisfaction

San Francisco, California, Us

► Articulated the company's vision to customers through strategic outreach, enhancing revenue potential and ensuring a premium experience. Mastered the Gusto platform to support new users in registration, onboarding, and initial payroll processeso Addressed customer issues promptly to improve conversion rates and collaborated with various teams to refine processes and elevate customer satisfactiono Led team standups, implementing sales exercises and training to enhance team performance. Surpassed sales quotas consistently, achieving 110-150% through in-depth product knowledge and customer needs assessment, leading to recognition as Rep of the Month shortly after assuming the role

Englewood, Co, Us

► Oversaw and harmonized inventory operations for several Fortune 500 companies, ensuring optimal stock levels and efficient resource allocation► Served as the principal aide to the Warehouse Logistics and Purchasing Manager, contributed to the strategic execution of various projects. Supported project managers in the development of compelling proposals for prospective clients, enhancing business development efforts► Spearheaded the implementation of an advanced inventory tracking system, significantly enhancing operational efficiency and accuracy in stock management. Progressed from an entry-level technician to a supervisory role in inventory and logistics, successfully advocated for the adoption of a new system, securing executive approval and funding; initiative eliminated delays related to shipping container and parts availability, streamlining the production and delivery process, and enabled precise tracking and timely replenishment of inventory

► Fostered and sustained partnerships with high-net-worth individuals, enhancing client loyalty and satisfaction. Amplified brand presence in the Colorado supercar market by threefold through strategic event planning and engagement► Delivered exceptional customer service by establishing effective communication channels with clients. Gained in-depth insights into clients; preferences and objectives, enabling tailored guidance and expertise in the Maserati and McLaren portfolios

Fort Mill, Sc, Us

Houston, Texas, Us

New York, Ny, Us

New York, Ny, Us