Alexander Hartman Email & Phone Number

New York, Ny, Us

Charlotte, North Carolina, Us

• Managing Adobe Experience Manager (AEM) – content management system focused on Truist.com & affiliate sites for all LOB’s across Truist.• Partnering & collaborating with key business, technology, user experience/design (UXD), and LRC partners.• Creation and management of new intake processes across upstream partners leading to operational efficiencies across development teams. • Overseeing AEM roadmap & collaborating with applicable leaders to sync work appropriately to execute within strict time frames. • Key metrics across partners, include Merchandising +19% conversions, Personalization +204% engagement, decreasing SLAs for Real Time Offers by 2 weeks.

Charlotte, North Carolina, Us

• Product Owner/Product Manager across all Truist Wealth and LabWorX for Intelligent Automation focused on E2E automation & process design.• LabWorX encompasses infrastructure enablement & ML/AI initiatives across the Intelligent Automation Center of Excellence agile teams. • Working across multiple Agile teams prioritizing features/stories to prioritize LOB & Merger related activities.• Experienced in writing lean agile stories, Agility/Rally, UAT testing, training, and running large and complex tech projects with shifting priorities all while ensuring approval from legal, risk, and compliance.• Developing technology roadmaps to enable four delivery teams across Truist Intelligent Automation Center of Excellence.

Charlotte, Nc, Us

Managing portfolio of 9+ projects implementing intelligent automation and robotics to drive improvements in processing speed, quality, and productivity in the Lend, Lease & Trade operations delivering $3MM in annual savings. • Manage multiple SME’s, technology, and business teams in order to adhere to project timelines and deliverables all in a lean agile environment. • Working with Wholesale Credit & Vendors on Natural Language Processing (NLP) Program aimed at extracting key data elements from credit agreements. • Implemented machine learning models in to read client requests, classify/extract data, and case into applicable systems of records. • Servicing automation use case led to a decrease in total process time by 33%. • Program Manager for global implementation of UiPath across 9 business units in Lend, Lease & Trade Operations (~2800 People).

Charlotte, Nc, Us

Project Manager supporting Enterprise Transaction Services (ETS). Worked on two main teams: Social Media Servicing (SMS) and Cash Transformation / Image Transaction Services (CTS/ITS) teams within the org. - Acted as the strategic lead for Natural Language Processing (NLP) & A.I Initiatives across these two teams in order to streamline interaction with the bank and improve customer satisfaction. - Automation / modernization efforts aimed at improving customer experience- Developed integrative reporting dashboards, using Tableau, for ETS teams to replace manual interactions with Access Databases. - Cash Servicing Project Manager focused on the full end-to-end Cash Train & transition to an Agile Development environment. Developed data best practices in preparation for the transition from Waterfall to Agile in order to streamline Key Planning Routines (PI Planning Events) - Bank wide initiative (Ops Excellence) phases 2&3: development of process/ ARIS maps outlining Controls and processes across Social Media Servicing and We Can Deliver

Irving, Texas, Us

Worked alongside Data Science team during Masters Degree. Predictive modeling for supply chain applications and lead time transparency Model Buildout: - Data preparation into component parts- Modeling (REG, GLMNET Ridge / Lasso, Neural Net, GBM Reg, Support Vector Machine, Random Forest, and KNN-REG)- Final Model Validation

Redwood City, Ca, Us

Researching and developing decision-support models using features within video games.

Boston, Ma, Us

Prepared project plans through all phases of development, working alongside Senior Associates and Marketing Managers. Strategy implementation and measurement of client results using Google Analytics and AdWords. Setup and maintained marketing campaigns: Online/Offline, Outbound/Inbound, Search, Direct, Drip, Social Media, Marketing Buys, and other client initiatives. Assisted in writing robust marketing plans and project management of deliverables incorporating partner, client and team deliverables. Managed project-based work performed by 3rd party global digital marketing agencies on behalf of TribalVision.

Fast growing startup in downtown Atlanta:Identify, develop and create new strategic business opportunities through market research and analytics. Researched and categorize high priority leads (one thousand+ leads in three months). In charge of all data metrics, analytics, as well as positioning within the competitive landscape. Evaluated sales metrics (via Salesforce CRM) and marketing campaigns (via Pardot B2B Marketing Automation Software) to categorize customers and assess sales team performance. Collect bi-weekly sprint metrics using Google Analytics and Social Media Platforms to track brand awareness.

Sabbatical year traveling through twelve countries in Europe to understand culture and social economics of WWII. Learned how to adapt through communication and negotiation with local cultures in addition to extending trip through careful budgeting.

Us

Worked alongside marketing team to create an economic dashboard for leading economic indicators in the paint and packaging sector. Performed trend analysis to determine cost savings and expansions. Corresponded with lead economic agents to deduce which indicators were suitable for paint and packaging sector

Rochester, New York, Us

Reported on China and South East Asia. Maintained and analyzed in house financial database, corresponded with finance and marketing team to run inquiries into expansion into South East Asia.Ran market research to find eligible corporations and vendors for industrial printing products.Forecasted a significant decline in the Chinese printing industry while observing a significant boom in South East Asia and calculating the costs associated with switching production to the region.

Master Of Science - Ms, Business Analytics & Information Management

Bachelor Of Arts (B.A.), Economics/Econometrics, And Political Science

International Baccalaureate, International Economics