Global participation in all software development initiatives (feature requests, feedback, codebase enhancement, tech debt). Work across functions with DevOps, Product Manager, UI team and designers. Investigate and handle outages.* Engineered a spreadsheet parsing, validation, and auto-population system for the customer onboarding process – reduced implementation of new template by 4 times and archived an 80% increase in spreadsheet upload performance.* Streamlined phone number porting codebase to provide a scalable REST API, improving execution performance by 60%.* Developed GitHub Actions pipelines and migrated all services from Jenkins – achieved more options for CI/CD configuration options, and reduced time to resolve deployment issues by 3 times* Consolidated and secured credentials and sensitive information from all services into AWS secret manager, minimizing potential security breaches, strengthening data integrity, and ensuring 5 times better data management performance