Alexander Nagy Email and Phone Number

● Provide and maintain the IT infrastructure of the Executive Office of The State of New Jersey● Administer technical support, network, and LAN administration for the Office of the Governor, LieutenantGovernor, and all staff in the State House and remote sites● Troubleshoot IT concerns of end-users and supply efficient and timely responses/solutions on a daily basis● Create user profiles, security accesses, and user groups for sharing sensitive information● Manage device setup, administration, and troubleshooting for state issued mobile devices and equipment● Provide excellent customer service and clear instruction/explanation of system functionality to staff at all levels

● Toured DCJ offices around the state to meet with management and learn about daily operations● Created, updated, and reconciled Excel spreadsheets containing information relevant to the bureau● Designed Excel templates to import training records into a database

● Greet golfers with welcoming and engaging mindset to promote a positive and memorable experience● Manage golf cart fleet, including cleaning, detailing, and preparing for rental● Stage and store golf carts based on projected daily tee times and instructions from management team● Assist customers by answering questions regarding course rules and policies, facility, purchases, and rentals● Resolve golfer concerns or complaints and keep supervisor informed of escalating situations● Assist management with staging and execution of tournaments and events● Train new employees on job responsibilities, course policies and safetry procedures● Serve as course ranger responsible for maintaining the pace of play and handling customer concerns● Maintain driving range by collecting and washing range balls and keeping area clean and organized● Answer phone and handle golfer reservations