As a Business Consultant at Releye, I have worked closely with our clients to ensure the successful implementation of CRM systems. In my capacity as both project manager and advisor, I have gained valuable insights into clients' businesses and their specific needs, enabling me to provide informed guidance on operational decisions related to system design and workflows.Throughout my projects, I have supported clients in the implementation of various systems, including sales support, case management, and marketing solutions, utilizing platforms such as Salesforce and Microsoft Dynamics 365. Additionally, I have actively participated in identifying new clients and collaborating with the sales team to drive the sales process, thereby securing new implementation projects.

As CEO, my responsibilities have encompassed a range of critical tasks. I have developed a comprehensive business plan, established internal workflows, drafted contracts, built a board of directors, and navigated complex challenges. I have prioritized maintaining open lines of communication with various stakeholders to foster strong collaboration.Additionally, my role has involved strategic planning, identifying business challenges, seeking new opportunities, making data-driven decisions, and attracting new customers. These efforts have been instrumental in driving the organization's growth and ensuring long-term success.

As Finance and Sales Manager, my primary responsibilities included identifying upselling opportunities within our existing customer base and attracting new clients. Conducting thorough needs analyses and gaining a deep understanding of their businesses were central to my approach.In my finance role, I managed outgoing invoices, developed liquidity budgets, and created profit budgets. A key aspect of my position also involved constructing a comprehensive pricing model for the company, ensuring that our pricing strategies aligned with our business objectives and market conditions.