Responsible for preparing monthly management, marketing, and operational reports for the District Manager. Making collections, posting payments, and making daily bank deposits. Perform regular surveys of the physical conditions of the facility to ensure that supplies are adequate and repairs are completed in a timely fashion. Foster excellent customer relations by providing information and resolving problems effectively and in a timely manner.

Duties included training new staff, supervision, collections, club security, payroll, scheduling

Liaison between Senior Management, employees, and clients to ensure proper lines of communication critical in addressing various problems and issues requiring immediate attention and resolve. Manage Accounts Payable/Receivable and expense-control procedures, including bank and account reconciliation, cash receipts, disbursements, finance charges, billings, invoicing, purchase order and inventory verification, charge back's, rebates, and preparation of daily bank deposits. Negotiate and enforce collections to recover funds and expedite the clearance on delinquent accounts. Providing in-depth annual audits for nine facilities. Establish and maintain Human Resources-related employee files reflecting salary increases, deductions, garnishments, benefits, payroll exceptions, and W-2 withholding, exercising a high level of confidentiality. Skilled at interviewing, hiring, training, and evaluating employees in areas of accounting procedures. Research account transactions, demonstrating a keen ability to recognize and resolve discrepancies. Follow through on timely and accurate month-end closings and financial reporting activities.

Completed weekly payroll and budgeted employee schedules. Maintained training for all new employees hired by the company. Reconciled weekly cash reports. Set up corporate accounts. Coached employees on sales techniques and excellent customer service. Prepared performance appraisals, development and salary recommendations. Maintained facility budget. Negotiated pricing and contracts with customers. Performed as needed general administrative duties. Professionally provided customer service/client relations.