A family owned not for profit focused on bringing pipe borne water to rural Nigeria

A premier and well recognized North Western Real Estate CompanyOversaw all front office operations, including staffing the front deskSet a smooth, comfortable and inviting mood for the office entryway and waiting areaManaged the online employment opportunity (recruiting) page on johnlscott.comManaged and updated the company wide (including corporate and non-corporate owned offices) photo book, roster, and phone listProcessed various forms to document human resources actions such as new-hire, change-of-status, performance evaluations, pay changes, benefits, and terminationsManaged and maintained confidential employee files and folders for as well as other administrative support for the Human resources departmentAdministrative support for the Public Relations Department and the executive teams

Set up initial contact, and first interviews for the Strategic Growth (External Recruiting) departmentPrepared and organized interview packets and compiled all necessary information for interviewers and intervieweesReceived and processed job requisitionsHandled, managed and updated confidential employee files and foldersOrganized candidate interviews schedules Greeted and directed high level guests and interview candidatesConference room booking and general management for the whole companyReceived, and organized caterings for all company meetings and smaller eventsSupported D. E. Shaw Investment and Research AssociatesReceiving requests for and organized all internal and external meetingsManaged daily attendance and status of companywide employee listMaintained daily investor and guest schedule via outlook

A formerly family owned Italian Restaurant and staple in New York’sFamed Theatre districtOversaw a staff of 9 server / bartenders and 3 Hosts/ Hostesses as well as operations for Rachaels American BistroSet up front of house and back of house weekly scheduleCame up with creative and innovative marketing plans to increase sales and build relationships with guestsManaged monthly and semiannual investment publication on BGRG corporationPut together all internal memorandums and communications for Pietrasanta and Rachael’sManaged all HR responsibilities, including organized the weekly payroll with ADP and set up new-hire and exit orientations/ interviews respectivelyCreated a twelve month P&L structure system on excel to properly record sales and labor costs Helped new owners transition properly with the takeover of Pietrasanta

An English Style Pub based in downtown SeattleManaged a staff of 3 managers, 9 cooks, 17 servers, 5 bartenders and 3 hosts/hostessesFilled in any and every part of the restaurant as needed when neededRan a weekly payroll system with ADPReached and Exceeded monthly sales, service and labor goals through proper internal communication, management, and aggressive sales and marketingManaged and maintained a daily P&L (profit and Labor) reports on an excel spreadsheet, and prepared the reports for our weekly managers’ meetingsRan the restaurant as Acting General Manager while the replacement was trained and preparedOrganized advertising campaigns, in house photo shoots, and promotional events for the restaurant Created most, and proofed all, publications about the Seattle store before being published on the company websiteRecruiting and interview process including background checks and all paperwork involved Training, new hire orientation and all employee documentation including coaching and pay class/ position changes Scheduling for all front of house employees Input employee and related data into the human resources information systemSet up and facilitated new-hire orientations

Managed personal bank accounts for Bank of America customers over a multi phone line systemSetup, closed down, and handled account issues including but not limited to account type set up and adjustments and personal confidential information updatesAssisted customers with questions and issues regarding their accounts over phone and other correspondencesUsed computerized systems for tracking, information gathering and troubleshootingMet and exceeded weekly and monthly sales and service goalsMoved up in record time because of my impressive performance to TrainerSet up interview schedules, and class plan for entry level as well as advanced associate trainings