Cruise Consultant

• Managed a successful sales team of 10 members who consistently exceeded sales goals by 5 to 40% each month. • Hired and trained all sales staff for store locations.• Resolved customer issues.• Increased sales from 300,000 to 1 million in a two year period• Achieved top five stores in North America twice in 2013 and five time in 2014• Generated monthly and annual sales reports• Created and directed sales team training and development programs• Resolved customer issues with appropriate actions• Shared product knowledge with customers while making personal recommendations• Maintained friendly and professional customer interactions

• Sales and product knowledge training• Custom Eye wear Consultant• processing and replenishing merchandise and monitoring floor stock• Assist in floor moves, merchandising, display maintenance• Eye Wear Repair and Watch sizing • Managed Customer Transactions• Aided customers in locating merchandise or finding the right product based on individual needs.