Alexander Phipps Email & Phone Number

Milwaukee, Wi, Us

As an Embedded Software Engineer, I work with a team of 7 engineers to develop firmware and integration/unit tests for Rockwell Automation Programmable Logic Controllers (PLCs). Development work for firmware and unit tests is done using C++11. Integration and functional testing is done using Python 2/3. Our team's development work is done within a Scaled Agile Framework (SAFe) environment.Responsibilities include:• Independent and collaborative work on firmware or testing user stories, as well as investigative spikes.• Applying knowledge of object-oriented analysis, design, and programming techniques to design and plan the implementation of firmware features.• Working independently or collaboratively with team members to perform Program Increment (PI) planning. Specifically objective development, refinement, and story creation.• Presenting and demonstrating new functionality developed by the team to the Agile Release Train (ART) with over 200 engineers present.• Triaging and investigating automated regression test failures.• Use of Studio 5000 Logix Designer for customer projects that are interpreted by firmware.• Use of Continuous Integration and testing software such as Gitlab, Jenkins, and QTest.• Use of Confluence and markdown to document firmware/test designs at high-level or detail-level.Notable on-the-job side projects include:• Led efforts to evaluate and integrate proprietary database software into legacy firmware code.• Led efforts to deploy Azure SQL database for Embedded Software department IDE usage data tracking and development environment troubleshooting.• Continue to lead efforts to document, evaluate, and improve team workflows.

Cleveland, Ohio, Us

* Oversees all technology support services including the College Now ticketing system and asset inventory* Manages and develops deployment strategies for staff equipment (Microsoft Deployment Toolkit and Microsoft Intune/Autopilot), including bulk deployment of Chromebooks, Microsoft Surface Gos, Android cellular phones, and standard Windows 10 staff laptops* Administrates College Now's network and cloud infrastructure (switches, firewall, access points, Office 365, Barracuda spam filter, VOIP phone system)* Interfaces directly with vendors to purchase equipment and services (Dell, HP, Verizon, and others)* Develops staff communication and training (KnowBe4, SharePoint newsletter articles, and in-person trainings)* Administrates various data systems (Salesforce, Blackbaud, and others)* Coordinates with the College Now management team to budget for, purchase, and deploy equipment and services* Consults with website development/hosting issues, automation needs (PowerShell scripting, Power Automate, Asp.NET Core MVC - C#, Python, and Microsoft Office Visual Basic for Applications), and process/workflow development* Assists with the planning for and implementation of College Now's long-term technology goals

Cleveland, Ohio, Us

* Provided direct IT and data support to College Now employees and outside organizational connections both in-person and remotely* Worked directly with members of the IT and Data Services team, along with other departments, to automate workflows and processes* Directly responsible for maintaining server/networking infrastructure, Group Policy, Active Directory, and Microsoft Office 365* Directly responsible for developing deployment techniques for staff equipment. This includes configuring Microsoft Deployment Toolkit (MDT), Windows Deployment Services, and Microsoft Hyper-V.* Directly responsible for transitioning Windows 10 device deployment to Microsoft Autopilot/Intune, as well as introducing Mobile Device Management to College now devices (iPads, Android cell phones, etc.)* Deploy/maintain Windows and Linux virtual machines in VMWare ESXI and Microsoft Azure- Deploy/maintain Apache web servers, various websites (OSTicket, Moodle, Wordpress), and SQL databases- Directly responsible for maintaining equipment inventory and developing intake/outtake procedures- Directly responsible for coordinating Salesforce implementation for Adult Programs team- Directly responsible for promoting a department culture that encourages the use of written procedures and documentation with the intention of creating long-term sustainability

Cleveland, Ohio, Us

* Provided direct IT and data support to College Now employees and outside organizational connections both in-person and remotely* Worked directly with members of the IT and Data Services team and other departments to automate workflows and processes. Actively developed such solutions with guidance from those interactions* Developed tools to automate the input of data into various data systems such as Blackbaud's The Raiser's Edge and The Financial Edge, as well as College Now's proprietary service CRM platform, College Path. Additional tools developed using C# and the Microsoft forms library/editor in Visual Studio 2010/2012/2013.- Worked directly with the Manager of Information Technology to implement various IT infrastructure projects including (but not limited to) * Deploying virtual machines hosted on the VMWare ESXI platform and Microsoft Azure * Deploying the OSTicket ticketing system to an on-premises virtual machine with WAMP web server, along with the appropriate configuration for Apache file system security, SSL certificate integration and usage, and more * Deployed the Moodle learning platform on a Microsoft Azure virtual machine with Ubuntu server and LAMP web server * Assisted with the migration of on-premises Microsoft Exchange/file server to the Microsoft Office 365 and SharePoint environment- Directly responsible for developing automation tools that automate the retrieval of data and automate the input of data for various data systems * Developed such tools using Microsoft Excel Visual Basic for Applications (VBA) and the Selenium web browser automation framework * Developed tools using C# (.NET framework) and the HTTPClient (for HTTP POST/GET requests), HTML Agility Pack (for parsing HTML documents), EPPlus (for Excel workbook reading/writing) and various other frameworks, as required- Developed data reports, as required, for the evaluation of multiple internal/external programs

Cleveland, Ohio, Us

* Provided on-site and remote technical support for over 50 College Now staff members* Assisted with equipment deployment and installation, both single and in bulk deployments* Loaded data into and audited data in various data systems* Developed reports in Microsoft Excel to show program outcomes* Actively involved in the preparation and implementation of College Now's move from 200 Public Square to 50 Public Square during the months of July and August 2012.Acquired experience in the following areas:* Employee technical support and assistance*Extensive use of Microsoft Office Products, including: -Microsoft Office Excel 2010/2013 >Report building and data refinement >Extensive use of formulas such as Vlookup >Automation of repetitive tasks using Excel Visual Basic for Applications and Selenium WebDriver -Microsoft Office Access 2010/2013 >Extensive use of Select and Update database querying -Microsoft Office Outlook 2010/2013-Technology resource management and deployment, including: * Desktop/laptop Windows 7 PC setup and software management * Networking switches, routers, and access points * Printer/copier support and assistance * Active directory and Microsoft Exchange on-premises management interfaces * Computer repair and diagnostics

Bachelor'S Degree, Computer Engineering

Bachelors Of Science, Computer And Information Science

High School Diploma With Honors