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Xander Posey-Ramirez Email & Phone Number

Social Media @ Samsung | Elevating Customer Connections✨| Bilingual LGBTQ+ Professional at Samsung Electronics America
Location: Plano, Texas, United States 5 work roles 1 school
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Current company
Role
Social Media @ Samsung | Elevating Customer Connections✨| Bilingual LGBTQ+ Professional
Location
Plano, Texas, United States

Who is Xander Posey-Ramirez? Overview

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Quick answer

Xander Posey-Ramirez is listed as Social Media @ Samsung | Elevating Customer Connections✨| Bilingual LGBTQ+ Professional at Samsung Electronics America, based in Plano, Texas, United States. AeroLeads shows a matched LinkedIn profile for Xander Posey-Ramirez.

Xander Posey-Ramirez previously worked as Social Media Marketing Analyst III at Samsung Electronics America and Social Media Manager at Wita'S Dream Shop. Xander Posey-Ramirez holds Business Administration And Management, General from Dallas College.

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Email format at Samsung Electronics America

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Samsung Electronics America

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Profile bio

About Xander Posey-Ramirez

“It’s important to care about people.”That’s a sentiment I carry with me everywhere I go, both personally and professionally. Whether it’s in relation to a colleague or customer or to a larger group, I believe caring about others and about how we engage with one another matters!That being said, here’s a little bit more about my day-to-day:I am a bilingual (English/Spanish) professional passionate about creating meaningful consumer experiences through thoughtful approach. I have a proven history of generating social buzz and trending placements on social platforms through impactful engagement, connecting to key customer audiences, providing in-depth customer service and troubleshooting via Sprinklr, and empowering my company to stay on top of all things social media and community management via in-depth social listening reports.No matter the role or task, I strive to always make a positive difference with my work, as it is my belief that what we do with our time today will help us collectively build a better tomorrow. Outside of work, I enjoy spending time with my spouse and our senior chihuahua, writing, creating art, and obsessing over Sailor Moon and MCR.I love making new connections, so don't be afraid to send an invite or a message my way. Please note that additional professional experience, references, and samples are available upon request. Thank you!

Listed skills include Leadership, B2C, Diversity And Inclusion, Social Media, and 53 others.

Current workplace

Xander Posey-Ramirez's current company

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Samsung Electronics America
Samsung Electronics America
Social Media @ Samsung | Elevating Customer Connections✨| Bilingual LGBTQ+ Professional
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5 roles

Xander Posey-Ramirez work experience

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Social Media Marketing Analyst Iii

Current

Ridgefield Park, NJ, US

  • Marketing feedback, suggestions, and collaborative review of creative concepts and social approaches
  • Generating and supporting social buzz campaigns to support new releases and promotions with a proven history of elevated engagement and social trending placements on X and other platforms
  • Scouting of potential influencer talent via user-generated content and social media
  • Customer outreach and troubleshooting via Sprinklr and direct social channels
  • Risk mitigation via social care, analysis, and appropriate escalation paths
  • Social content engagement and response copy
Mar 2022 - Present

Social Media Manager

Wita'S Dream Shop
  • Design and execution of social media posts, product photography, videography, and ad campaigns over various social networks
  • Customer service, engagement, outreach, and troubleshooting via online communication
  • Financial reviews and QuickBooks processing
  • Product descriptions and listings
  • Art and product concept designs
  • Research of current trends and relevant pop culture references
Jan 2018 - Jun 2022

Sr Auto Subrogation Resolution Representative

Boston, MA, US

  • Wrote persuasive, evidence-based justifications for negotiation purposes with other insurance companies, resulting in a 98% recovery rate for monies owed.
  • Followed up with other insurance carriers and at-fault parties through written correspondence, phone calls, and emails in order to bring claim demands to a profitable conclusion in a timely manner.
  • Prepared evidence and files claims for litigation purposes as needed
  • Engaged in research and investigation to discover critical claim information to assist in determining liability, discovering at-fault parties’ carriers, and other information pertinent to the resolution of the claim.
  • Collaborated as a member of the Transgender Advisory Board to make company-wide changes that contribute to creating an inclusive and welcoming work environment for employees of all gender identities and expressions.
Apr 2019 - Apr 2020

Claims Care Specialist

Boston, MA, US

  • Regularly cross-trained into multiple high-volume workflows to ensure adequate coverage
  • Managed tasks, created job aids for, and trained new employees into procedures for claim document retrieval and preparation, arbitration, salvage correspondence, unclaimed property handling, expense payments, subpoena.
  • Assisted in the remote training of external vendors for outsourced processes.
  • Corresponded with attorneys to assist in the preparation of arbitration documents for upcoming hearings
  • Saved company over $600,000 by analyzing paysheets and following up with outside vendors in order to seek out missing funds per inconsistencies in accounts paid.
  • Converted from intern to employee during a hiring freeze as a result of outstanding performance
Jul 2017 - Apr 2019

Customer Experience Manager

Irving, Texas, US

  • Guaranteed all customers had an excellent experience by supervising employees to ensure quality customer care, collaborating with customers on projects, providing product insight, and resolving any issues they may have.
Aug 2014 - Dec 2015
1 education record

Xander Posey-Ramirez education

  • Dallas College
    Dallas College
    General
FAQ

Frequently asked questions about Xander Posey-Ramirez

Quick answers generated from the profile data available on this page.

What company does Xander Posey-Ramirez work for?

Xander Posey-Ramirez works for Samsung Electronics America.

What is Xander Posey-Ramirez's role at Samsung Electronics America?

Xander Posey-Ramirez is listed as Social Media @ Samsung | Elevating Customer Connections✨| Bilingual LGBTQ+ Professional at Samsung Electronics America.

Where is Xander Posey-Ramirez based?

Xander Posey-Ramirez is based in Plano, Texas, United States while working with Samsung Electronics America.

What companies has Xander Posey-Ramirez worked for?

Xander Posey-Ramirez has worked for Samsung Electronics America, Wita'S Dream Shop, Liberty Mutual Insurance, and The Michaels Companies, Inc..

How can I contact Xander Posey-Ramirez?

You can use AeroLeads to view verified contact signals for Xander Posey-Ramirez at Samsung Electronics America, including work email, phone, and LinkedIn data when available.

What schools did Xander Posey-Ramirez attend?

Xander Posey-Ramirez holds Business Administration And Management, General from Dallas College.

What skills is Xander Posey-Ramirez known for?

Xander Posey-Ramirez is listed with skills including Leadership, B2C, Diversity And Inclusion, Social Media, Sharepoint, Client Relations, Creativity Skills, and Avaya Products.

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