Front Line Worker
Salvation Army The Gateway
107 Jarvis St, Toronto,On
Provided ongoing guest service.Devised workaround solutions for drug-related issues, resulting in a safer stay for residents.Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.Created and maintained detailed database to account for all residents incoming and outgoing.Trained staff on operating procedures and company services.Exhibited high energy and professionalism when dealing with clients and staff.Investigated and resolved customer inquiries and complaints quickly.Resolved check n/out issues over phone with 100 customers daily.