- Provided Quality Assurance checks on coworker's tasks with great attention to detail and provided feedback on any errors; communicated questions via Slack - Grabbed tasks in Asana and communicated with Project Managers while generating surveys and posting them to a QA board and received feedback from coworkers and implemented changes, if necessary, in a timely manner - Helped perform an Audit of Panorama's content by tracking down documents and filing it for easy tracking - Updated old content with new formatting for rebranding within Google slides and Google docs while taking in account accessibility and readability guidelines - Researched Excel formulas to build a database that automatically inserts the data needed using INDEX MATCH, VLOOKUP; designed pivot tables to create charts and graphs- Built a team KPI (Key Performance Indicator) dashboard and automated the registration, attendance, and client satisfaction data across 6 offerings, 2 facilitators; created monthly facilitator-based reports.- Updated tracking systems for 60+ clients in under 24 hours, ensuring accuracy of data and creating efficiencies across cross-functional teams.