Responsible for all administrative functions ensuring smooth operations of the officePreviously served as Chief Performance Improvement Officer for the office, coordinating Project Management & Strategic Planning for a Federal Government agency

As office manager I maintained and ran the day to day operations of the office, provided administrative and human resources support, document management, logistical support and served as the office liaison to other agencies and organizations. As grants manager and financial specialist I administered grants, processed invoices, performed audits and supported the budget officer in a very close capacity.As an integral member of such a small agency I had many roles beyond the scope of these titles. I drafted and edited letters to Congress, I facilitated meetings with Foreign Nationals, I was involved with strategic planning in setting and tracking goals, and I served as the handler for our Executive Director, managing his schedule and making sure he was fully prepared to succeed. As there is always more work than can be done in a day, and new tasks are thrown my way constantly, time management - knowing what needs to be accomplished by when - is a very important part of my job.

Volunteer in Antofagasta Chile, lived with a host family.Responsible for lesson planning and execution as classroom management for a classroom of 18 Chilean high school students.Outside of the classroom participated in Community Service to help build a positive image of the United States abroad.Used the opportunity to learn Spanish and thrive in a foreign environment.

Boarding Flights: Provided impeccable customer service while ensuring passenger safety and meeting tight deadlines.Customer Service Desk: Resolved all customer queries and issues through the applied use of SHARES booking software while ensuring passenger satisfaction.Walkway: Responsible for successful operations of six flight gates and three walkway employees as walkway captain.

Assisted Professors in classrooms by working with groups of foreign exchange students to understand and carry out activitiesWorked one on one with foreign exchange students to improve their EnglishHelped foreign exchange students to acclimate to life on campus and in the United States

Eliminated extensive backlog of travel authorization forms by entering data into the Library's central financial systemResearched foreign travel requirements and procedures to facilitate foreign travel arrangements for Library of Congress officials

Tasked with high priority project at specific request of the Chief Financial OfficerAnalyzed hundreds of key paper records and documents on subjects ranging from confidential financial reports to Congressional budget testimonyDesigned a standardized system to store and retrieve the documents electronicallyTrained the Chief Financial Officer and staff in the use of the new system

Provided reception both in office and over the phone.Solved Constituent queries through research of by connecting them to the proper staff member.Filed and performed data entry on Microsoft Outlook and Excel.Assisted with all day-to-day tasks in the field office.

Greeted and Assisted all customers with a smile.Handled $3,000.00 in transactions each shift.Helped clean, prep and stock the restaurant, with the ultimate goal of keeping the clientele happy.

Supervised and coordinated activities for 30 children ages 8 through 12