Alexander Saenz Email & Phone Number

Team leader and project coordinator for Colombia, the Philippines, and Australia.IT technician with experience in the effective resolution of incidents on Windows, macOS and GNU/Linux environments and hardware and software maintenance.Knowledge and administration of IaaS, PaaS, and SaaS; management and maintenance of on-premise, cloud and hybrid infrastructures; / Administration of Google Workspace, M365 and Azure environments.Passionate, disciplined, and with great interest in the use of new technologies and their applications, active user of platforms for education and training on new technological tools.My goal is to create a more friendly IT environment. I consider myself a bridge between users and technology.I help users of companies and organizations to integrate with technology by introducing tools that optimize and improve their activities. I ensure efficient access to an organization's hardware and software resources, which will contribute to improving productivity and time management in teams and projects.Job skills.- Languages:• Spanish - Full professional proficiency• English - A2 / Elementary proficiency- OS environment:• Windows• GNU/Linux• macOS- Environment Management:• On-Premises• Cloud• Hybrid- Remote Work and Virtualization:• Remote Connection• Virtual Machines• Computer Networking• VPN and Proxies- Software Management- Troubleshooting Skills- Leadership Experience:• Team Leader• Customer Service Skills- Cloud Management for Microsoft 365 and Google Workspace:• Directory Services Management• Permission and Roles Management• Mobile Device Management• Package and Software Management• Process Management• Resource Monitoring• Systems Administration• Scheduling and Maintenance• Data Management and Recovery• IT and network security

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  It Lead

  Filta.

  Bogotá, Bogota, Co