Marketing And Media Manager
CurrentOversees marketing campaigns as well as successful new systems to streamline business practices for 13 pet specialty retail locations. Enhances touch points to elevate consumer perception and drive revenue.• Orchestrated and launched partnership with Instacart for delivery expansion, resulting in a 264% increase in gross online revenue year over year• Facilitated implementation of new POS system which automates customer loyalty tracking and inventory management, reducing labor costs.• Onboarded booking application for pet grooming services that increased client online booking by roughly 230%, while also digitally funneling the collection of liability waivers that safeguard the company from potential legal disputes.• Consistently collaborates with brand partners, store managers and key company stakeholders on company-wide initiatives that span: digital media, email, print, point of purchase and outdoor. Deliverables have contributed to a 43.94% increase in overall sales year over year.• Plans and executes weekly team training that equips our retail associates with product knowledge and key talking points to utilize during the sales process.• Manages social media and public relations. Engaging content results in a 203% increase in post reach and 107% increase in new followers. Buzz-worthy press releases lead to features and exposure in the following notable media outlets: Philadelphia Magazine, The Philadelphia Inquirer, Philadelphia Style, FOX29 and CBS Philly.