Working across a variety of large music and sporting events, I was responsible for constructing and dismantling temporary glamping accommodation. In this job, it is crucial to follow strict guidelines, safety regulations and time frames. Therefore, a large amount of pre-planning is necessary. I was responsible for preparing accommodation and bedding ahead of time in the company warehouse. I was also responsible for checking in guests, and dealing with inquiries and maintenance during events.

As part of the the SSE Arena's Turnaround crew, I was responsible for efficiently preparing the space for upcoming events. These duties included constructing floor panels on top of ice, removing and storing equipment, building and dismantling staging, and fitting protective glass panels. This role required heavy lifting, tight deadlines and strong attention to detail.

I worked in a variety of venues and events across Northern & Republic of Ireland. My duties included setting up and dismantling audio, visual and backline equipment for large scale events, while following strict safety protocols and correct procedures. I was also responsible for ensuring smooth running during the execution of the event.

In this role, I worked across various concessions stands and hospitality areas throughout the arena. I assisted and served guests, while also dealing with any queries, and maintaining high standards of customer service and cleanliness throughout.

In this role, I delivered exceptional customer experiences while ensuring smooth daily operations. My responsibilities included serving customers, training staff, and maintaining consistent high standards for a luxury hot chocolate chain. I also dealt with customer inquiries, assisted with stock management, and sold retail items.