Alex Siao Email and Phone Number

• Support Field Marketing (SMB, SLED, OT, Retail) and Marketing initiatives through automated email marketing campaigns via Oracle - Eloqua• Proficiency in HTML, CSS, Stripo, Workfront, Uberflip, Litmus• Creative lead for multiple email design types: webinars, landing pages, blind forms, letterheads, whitepaper production, asset implementation)• Data-centric educator through A/B testing to drive digital marketing metrics

Business Development Team LeadNSE 3 certified• Schedule website or in-person demonstrations and sales appointments for assigned regional account team ensuring leads are in discovery or purchasing phase• Support a team of Account Managers by calling and emailing their new accounts to set meetings• Track lead generation, engagement and performance through Salesforce• Update and monitor all qualified leads converted to opportunities through SFDC• Generated more than $1.2 million in open pipeline with $300,000 in closed won• Utilize various sales tools such as Outreach.io and LinkedIn Sales Navigator • Achieved 142% quota in Q2 and 132% Q4 of completed meetings

• Handled shipping and receiving of stock merchandise adhering to all deadlines for store or warehouse transfers• Managed over 90% of the store’s merchandise, transfers, repairs and phone orders ensuring customer needs are addressed and heard• Supported Visual Merchandising by promoting new and best-selling items in eye-catching displays to attract customers and increase store sales• Assisted clients with repairs and services via phone and email, partnering with other departments and stores in a timely manner • Processed tills in the morning and balanced tills at the end of the day ensuring there are no outages and imbalance issues are resolved immediately

• Interacted with customers to ensure exceptional customer service was provided• Processed customer payments and assisted with online orders• Consistently met sales goals of 10k per month throughout the selling period• Top Sales Award for Champs Sports “Back to School Contest 2014”

• Assisted customers with finding appropriate sizes and completing their purchase.• Suggested add-ons with customer purchase to ensure a quality purchase. • Maximizing every sale opportunity by cross selling profitable products. • Signed customers up for rewards program and informed them of upcoming store promotions.