As a Case Manager for the Homelessness Prevention Team within MDA, I provide services to refugees under the Humanitarian Settlement Services program. My case load is made up of single male clients residing in a transition-in short-term accommodation upon their initial arrival to Australia. I am required to ensure new arrivals only reside for a short term tenancy allowing vacancy for ongoing refugee arrivals. A critical component of this role is to manage the expectations of refugee… Show more As a Case Manager for the Homelessness Prevention Team within MDA, I provide services to refugees under the Humanitarian Settlement Services program. My case load is made up of single male clients residing in a transition-in short-term accommodation upon their initial arrival to Australia. I am required to ensure new arrivals only reside for a short term tenancy allowing vacancy for ongoing refugee arrivals. A critical component of this role is to manage the expectations of refugee clients in regards to eligibility to services, the private rental market, and more broadly, initial settlement in a new country and culture. Show less

Through MDA’s Family Match Program I am helping refugees settle into life in Australia. I assist with guidance through everyday activities such as catching public transport, grocery shopping, banking as well as discussing cultural differences to provide a greater understanding of Australia and ease their transition. With relative ease I have overcome the language and cultural barriers to build open, friendly and honest relationships with refugees. I have discovered a great personal interest… Show more Through MDA’s Family Match Program I am helping refugees settle into life in Australia. I assist with guidance through everyday activities such as catching public transport, grocery shopping, banking as well as discussing cultural differences to provide a greater understanding of Australia and ease their transition. With relative ease I have overcome the language and cultural barriers to build open, friendly and honest relationships with refugees. I have discovered a great personal interest working with the refugee community and have further volunteered my time with MDA to provide assistance with their Job Club program and catering services for refugees undergoing MDA’s Life Skills courses. Show less

With great professionalism and integrity, I canvas phone calls, draft responses to interest groups and provide general office support. More recently, my work dealing with local constituents has been recognised and rewarded with paid shifts.

As the lead oven chef, while cooking the majority of meals, it is my role to ensure communication between the kitchen and front of house is cohesive.

Developed and executed lesson plans with a bare minimum of resources to foster the oral English skills of elementary school students in China.

As a manager at 1889, I wrote menus, recruited and trained multicultural staff, conducted market research and led an enthusiastic young team in the kitchen. My experience and passion for Italian food resulted in very favourably reviewed meals leaving the kitchen, while my management delivered efficient operations and profits for the stakeholders.